Customer Care Representative

Lingble; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A growing technology company based in Tijuana is looking for part-time Customer Care representatives to join its dynamic team. Ideal candidates should have business-level English, experience in e-commerce, and a customer-focused attitude. This remote position provides opportunities for career advancement within the company, emphasizing the importance of customer care in its operations. Strong problem-solving skills and multitasking abilities are essential for success in this role.

Formación

• Business level or above in the English language.
• Experience with e-commerce.
• Customer service experience preferred.

Conocimientos

Business level English

E-commerce experience

Customer service experience

Problem-solving skills

Multitasking

Attentiveness to details

Kind and patient attitude

Experience with HappyFox

Experience with Zendesk

Experience with Live chat

Experience with Magento

Descripción del empleo

Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops.

We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand their business outside of their home country through e-commerce.

We are growing fast and are very excited about how we are changing cross-border e-commerce by making it easier than ever for companies to reach their customers in every corner of the world.

At Lingble we look for talent worldwide.

We work in an entirely remote environment and have employees in over 25 countries and growing.

We are now looking for Customer Care representatives who will be part of the rapid growth of the Lingble Customer Care Team.

With us, you will be part of a dynamic team in an exciting high-growth technology company where you will get the chance to develop your career and have many advancement opportunities within Lingble, because at Lingble customer care is at the heart of our culture and operations.

We are recruiting for customer service representatives covering mainly our EMEA time zone shift.

Requirements

• Business level or above in the English language
• Experience with e-commerce
• Enjoy online shopping
• Attentive to details
• Kind, patient, and eager-to-help attitude and personality
• Problem‑solving skills
• Multitasking
• Customer service experience
• Experience with HappyFox / Zendesk / Live chat / Magento

Salary: USD 5 per hour

You will be working closely with our other customer care representatives who speak English.

Job Type: Part‑time

Application Question(s)

• How many hours are you available for work per week?
• Are you open to working on weekends and holidays if needed?

Experience

• Customer Care: 1 year (preferred)

Language

• English (preferred)