Cloud Services Delivery Manager & Project Lead

NTT DATA; Región Centro; Presencial; MXN 1,047,000 - 1,571,000; Jornada completa

Descripción de la vacante

A leading global technology firm in Guadalajara seeks a Service Delivery Manager/Project Manager for Cloud Services. You will manage client relationships and oversee service delivery in cloud transitions. Ideal candidates possess project management expertise and bilingual skills in English and Spanish. Responsibilities include budget management, customer satisfaction, and cross-team collaborations. The role requires strong problem-solving abilities and flexibility for a 24/7 operation.

Formación

• Bilingual - Fluent in English and Spanish.
• Experience in Project Management in a technical or infrastructure-related role.
• Strong organizational skills with the ability to prioritize tasks.

Responsabilidades

• Maintaining positive relationships with customers.
• Managing finances and budgets for service delivery.
• Identifying customer needs and overseeing service delivery.

Conocimientos

Project management

Communication

Analytical skills

Negotiation

Problem-solving

Educación

Bachelor's degree in a business-related field

Herramientas

MS Project

Cloud platforms (AWS, Azure, GCP)

Descripción del empleo

A leading global technology firm in Guadalajara seeks a Service Delivery Manager/Project Manager for Cloud Services. You will manage client relationships and oversee service delivery in cloud transitions. Ideal candidates possess project management expertise and bilingual skills in English and Spanish. Responsibilities include budget management, customer satisfaction, and cross-team collaborations. The role requires strong problem-solving abilities and flexibility for a 24/7 operation.