Bilingual Sales & Customer Care Specialist (Immigration Law)

New Frontier Immigration Law; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A growing law firm is seeking a bilingual Sales and Customer Service Representative in Mexico, focusing on guiding individuals toward legal solutions. This role demands strong sales experience, empathy, and excellent communication to support immigrant communities. Ideal candidates will possess at least 3 years of service-based sales experience and a passion for justice. Compensation ranges from $16,000 to $18,000 MXN pesos per month.

Formación

• 3+ years of proven success in service-based sales.
• Fluent bilingual skills in English and Spanish.
• Strong phone communication skills and customer service background.

Responsabilidades

• Manage inbound and outbound calls with empathy.
• Conduct client needs assessments.
• Convert leads into consultations.
• Meet performance goals for sales conversions.
• Maintain accurate notes in CRM.

Conocimientos

Sales experience

Bilingual in English and Spanish

Customer service skills

Communication skills

Organizational skills

Herramientas

CRM systems

Descripción del empleo

A growing law firm is seeking a bilingual Sales and Customer Service Representative in Mexico, focusing on guiding individuals toward legal solutions. This role demands strong sales experience, empathy, and excellent communication to support immigrant communities. Ideal candidates will possess at least 3 years of service-based sales experience and a passion for justice. Compensation ranges from $16,000 to $18,000 MXN pesos per month.