Bilingual CX Specialist (Inbound) - No Sales / Fast Recruitment

Importante empresa del sector; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A significant customer service company in Mexico City is seeking a Bilingual CX Specialist to provide excellent inbound customer support. This full-time role offers a supportive work environment and opportunities for professional growth. Ideal candidates will possess advanced English skills and at least one year of customer service experience in a call center. The company values diversity and inclusion and aims to create a positive workplace culture. Apply today and join a team that values your contributions.

Servicios

Competitive salary with a fixed monthly bonus

Full legal benefits from day one

100% paid training and continuous support

Real opportunities for growth and career development

Ongoing learning and skill-building programs

Discounts and partnerships with universities, retail brands, and entertainment services

Formación

• Advanced conversational English (assessment required).
• At least 1 year of customer service experience in a call center.
• Strong communication skills, a positive attitude, and a sense of responsibility.

Responsabilidades

• Taking customer calls and providing friendly, professional support.
• Helping customers with questions related to financial and retail services.
• Finding clear solutions that create a positive experience.
• Working closely with a collaborative, service-focused team.
• Representing our clients with confidence and care.

Educación

College degree in progress, incomplete, or completed

Descripción del empleo

Bilingual CX Specialist (Inbound) - No Sales / Fast Recruitment

Bilingual Customer Service Agent

If you’re looking for more than just a job and want a place where you can feel valued, grow professionally, and work in a respectful, supportive environment, this might be the right opportunity for you.

We’re looking for Bilingual Customer Service Agents who genuinely enjoy helping people, communicating clearly, and being part of a team that supports each other and grows together.

What will you be doing?

• Taking customer calls and providing friendly, professional support
• Helping customers with questions related to financial and retail services
• Finding clear solutions that create a positive experience
• Working closely with a collaborative, service-focused team
• Representing our clients with confidence and care

What do we offer you?

• Competitive salary with a fixed monthly bonus
• Full legal benefits from day one
• 100% paid training and continuous support
• Real opportunities for growth and career development
• Ongoing learning and skill-building programs
• Discounts and partnerships with universities, retail brands, and entertainment services
• A professional, positive, and respectful work environment where your work truly matters

What are we looking for?

• Advanced conversational English (assessment required)
• At least 1 year of customer service experience in a call center
• College degree in progress, incomplete, or completed
• Strong communication skills, a positive attitude, and a sense of responsibility

Diversity & Inclusion

We believe people do their best work when they feel respected and supported. Our hiring process is inclusive, respectful, and free of discrimination. We focus on talent, commitment, and potential.

If you’re ready to take the next step in your customer service career and be part of a team where your experience and growth are truly supported, we’d love to hear from you. Apply today and let’s grow together.

Location: Benito Juárez, Mexico City

Position type: Full-time | Permanent contract