Basis Technology Services Associate

SAP SE; San Pedro Garza García; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global enterprise software company is seeking an IT Technology Associate Consultant based in Monterrey. This role involves providing infrastructure support, managing SAP environments, and requires 1-3 years of experience as a Technical SAP NetWeaver Consultant. Proficiency in UNIX/Linux and scripting is essential. The ideal candidate will manage incidents and work with international teams on complex projects, having the opportunity for continuous learning and career growth.

Servicios

Great benefits

Continuous learning opportunities

Formación

• 1 to 3 years of work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration).
• Working knowledge in UNIX/Linux environment and databases.
• Capable of creating technical documentation and knowledge-based assets.

Responsabilidades

• Handle incidents, alerts, and service requests.
• Deliver and maintain complex SAP landscapes with technical expertise.
• Coordinate with international teams on global projects.

Conocimientos

Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)

UNIX/Linux environment

Scripting experience (Shell, Perl, Python, Go)

Analytical thinking

Virtualization (XEN, VMware)

Educación

BE / BTech / MCA

Herramientas

SAP HANA Database

Business Object Products (BOBI, BODS)

Cloud service providers (Microsoft Azure, AWS, Google Cloud)

Descripción del empleo

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Candidate must be located in Monterrey to attend offices 3 days a week.

Purpose and Objective

Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP.

We are looking for an IT Technology Associate Consultant who will be responsible for infrastructure support and services along with running SAP’s backend technology including operations of state-of-the-art datacenters as well as client technology around the globe.

The Role

As an IT Technology Consultant Basis you will be responsible for:

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support
• Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
• Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
• Managing daily operations ensuring high availability
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/ knowledge to the rest of the team
• Coordination with international teams in global projects / crisis handling / de escalation initiatives
• While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

Role Requirements:

• BE / BTech / MCA from a reputable institute
• 1 to 3 years of work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge on Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Experience working in an international environment, being able to work effectively with international and virtual teams
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently
• Analytical and solution-oriented thinking
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
• Exposure to network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
• Basic understanding of NFS, BlockDevice, Raid concepts
• Scripting experience - Any of Shell, Perl, Python, Go, or similar
• Working experience in Virtualization (XEN, VMware)
• Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
• Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445299 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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