Banamex Suc Sur Cajero Operador Hauchinango 184

Citigroup; Puebla de Zaragoza; Presencial; MXN 15,000 - 20,000; Jornada completa

Descripción de la vacante

A leading global financial institution is seeking a Teller. This entry-level role involves assisting with branch activities and providing exceptional customer service. Responsibilities include handling transactions, managing cash, and educating clients on services. Candidates should have previous customer service experience and a high school diploma or equivalent. This role offers the chance to work in a team-oriented environment with a focus on client satisfaction.

Formación

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Ability to work well in a team oriented environment.

Responsabilidades

• Serve as the first point of contact for clients, providing customer service.
• Perform banking transactions including cash management.
• Identify referral opportunities for new products and services.
• Educate clients on digital and self-service opportunities offered.
• Adhere to bank policies and ensure safety of assets.
• Manage client issues effectively.

Conocimientos

Customer service experience

Money handling experience

Effective communication skills

Teamwork ability

Problem-solving skills

Educación

High School diploma or equivalent

Descripción del empleo

Discover your future at Citi

Working at Citi is far more than just a job.

A career with us means joining a team of more than 230,000 dedicated people from around the globe.

At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function.

The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming / outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client's financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues / concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

This job description provides a high‑level review of the types of work performed.

Other job‑related duties may be assigned as required.

Job Family Group

Customer Service

Job Family

Branch Service

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

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