Analista de Atención a Clientes - Soporte Operativo

Citi; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global financial services company is seeking an entry-level Ops Support Specialist 3 to provide operations support services in Mexico City. This role includes maintaining records, account handling, and being a liaison among various teams. Ideal candidates should have a high school diploma, relevant experience, and proficient computer skills. Strong communication and teamwork abilities are essential, as well as the capacity to adapt to new technology. This is a fully on-site position.

Formación

• 1 year of relevant experience.
• Proficient in computer and typing skills.
• Ability to adapt to new technology quickly and seamlessly.

Responsabilidades

• Document processes accurately and follow procedures.
• Identify process gaps and offer solutions.
• Assist with inventory management and workflow needs.
• Support range of products and services.
• Analyze problems and formulate solutions.

Conocimientos

Computer proficiency

Typing skills

Adaptability to technology

Clear communication

Teamwork

Educación

High School diploma or equivalent

Herramientas

Excel (intermediate)

Descripción del empleo

A leading global financial services company is seeking an entry-level Ops Support Specialist 3 to provide operations support services in Mexico City. This role includes maintaining records, account handling, and being a liaison among various teams. Ideal candidates should have a high school diploma, relevant experience, and proficient computer skills. Strong communication and teamwork abilities are essential, as well as the capacity to adapt to new technology. This is a fully on-site position.