Account Services Representative

Nissan Motors; Aguascalientes; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading automotive company in Aguascalientes is seeking an Account Services Representative responsible for back-office activities related to customer services. The role requires high school education (college preferred), proficiency in computer systems, and fluent English. The company offers career growth and a comprehensive benefits package to ensure employee wellbeing.

Servicios

Career growth opportunities

Comprehensive benefits package

Continuous learning programs

Formación

• High School diploma required; Full Bachelor's degree preferred.
• Proficiency in Office and ability to adapt to new computer systems.
• Fluent in English, both written and verbally.

Responsabilidades

• Complete daily activities without carry over.
• Maintain effective communication with team and senior leads.
• Detect and propose improvements to processes and systems.
• Maintain assigned quality and productivity indicators.
• Adapt to departmental changes.

Descripción del empleo

Location

Location(s): Aguascalientes

Job Schedule

Job Schedule: Full-time-onsite

A Day in the Life

The Account Services Representative is responsible for multiple back-office activities related to titles, citations, customer letters and other post-sales actions that could be initiated by customers. With a 48-hour work week, the representative is expected to take on an assigned workflow and complete it with the highest quality.

Responsibilities

• Complete daily activities without carry over.
• Maintain effective communication with your team and senior lead to receive improvement opportunities to work on.
• Detect and propose improvements to processes and systems in use.
• Maintain assigned quality and productivity indicators.
• Be willing to seek new opportunities for personal development and adapt to changes that may arise due to the department's needs.
• The G08 representative will be able to process most of the activities assigned to the department; except for activities related to citations, ID theft and batches posting.

Who We’re Looking for

Required:

• High School (mandatory) Full Bachelor´s degree (preferred)
• Proficiency in Office as well as a good comfort level adapting to new computer systems.
• Fluent English, written and verbally

What You’ll Look Forward to at Nissan

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, crossdepartmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you\'ll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards

Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offerings that may vary by location and role.

Nissan (NMEX, NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets Nissan Internal and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard.

Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.