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Loews Hotels & Co, Home Office

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01.05.2025

15.06.2025

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Our Loews Hotels & Co Home Office remote teams provide support to all our properties throughout the United States and Canada. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology.

What We're Looking For:

We're seeking a forward-thinking Director of Performance and Talent Development to join our Learning & Talent Development team. This important role will be responsible for the performance management system, including setting goals, tracking progress, providing feedback, and identifying development opportunities for employees, aligning individual performance with overall strategic objectives, and ensuring a culture of continuous improvement across all levels of the company.

Who You Are:

• You connect with people, build trust, and maintain strong relationships across all levels of the organization. Your positive approach helps foster a collaborative and inclusive workplace culture.

• Analytical. You use data-driven insights to improve processes and programs to maximize employee growth and organizational success.

• Challenges excite you! You are strategic and solution-focused, with a knack for finding innovative ways to solve problems and deliver results.

• You work well with others, always stepping up to contribute to team success. Your ability to anticipate needs and take initiative ensures smooth project execution and alignment with shared goals.

• Innovative leader with expertise in performance management, leadership development, and AI technologies. If you're passionate about driving efficiencies and building long-term capabilities, join our hospitality team to shape talent strategy and foster growth, all while enhancing the guest experience.

• Strong communicator, able to speak in the language of purpose and impact to stakeholders, leaders and vendors.

• Able to work through complex issues with diplomacy and clarity; ensuring that our values are front and center as you resolve challenges and plan for the future.

What You'll Do:

Performance Management

• Lead the development, communication, and execution of Loews' performance management cycle for both hourly and salaried team members, including annual reviews, check-ins, and year-end processes.

• Oversee communication and support for performance management programs across the organization, providing webinars and ongoing updates.

• Design and refine performance management processes, including goal setting, feedback mechanisms, and performance reviews.

• Facilitate the cascading of goals from organizational objectives to individual employee levels.

• Work with leaders to ensure effective goal-setting, performance evaluations, and alignment with business objectives.

• Regularly assess and enhance the performance management framework to meet the evolving needs of the business and its workforce.

• Analyze/monitor performance data to inform decision-making and identify trends and areas for improvement across teams and departments.

• Generate performance reports and dashboards to track progress and drive strategic actions.
  Present performance insights to senior leadership to support informed decision-making.

Talent Development

• Partner with Human Resources and people leaders to enhance and build talent programs that drive career growth, employee retention, and measurable business results.

• Roll out a variety of learning methods, including coaching, job-shadowing, online training, leadership development, and structured LMS programs.

• Design and lead Leadership Development initiatives for entry-level and mid-level leaders by gathering data, analyzing trends, and deploying targeted solutions.

• Collaborate to develop impactful onboarding programs that set employees up for success and enhance their long-term experience with Loews.

• Lead personal development plans and initiatives, particularly for entry- and mid-level managers, fostering a culture of continuous growth.

• Track the success of development programs and help employees maximize learning and career growth opportunities.

• Assist leaders in guiding employees' career progression through clear career paths and development plans across all departments.

• Travel to hotels to facilitate training and development programs and attend management meetings as needed.

Additional Duties:

• Perform other responsibilities as required to support the overall success of the department and company.

• Required to attend/complete all mandatory training sessions and meetings.

• Regular attendance in conformance with standards.

Your Experience Includes:

• A Bachelor's degree in HR management, Business Management, or similar discipline required; Master's degree preferred.

• Hospitality experience or experience in a related field preferred.

• 5 years of experience in talent development, leadership development, and performance management.

• Expertise in performance management design, tracking, and reporting.

• Proven ability to analyze talent data and extract valuable organizational insights.

• Demonstrated success in driving organizational change initiatives.

• Project management skills with a track record of aligning talent development with business strategy.

• Experience with sourcing and implementing learning and talent technologies.

• Availability and willingness to travel approximately 10-15% of the time.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.