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Customer Experts - Italian Speaking - Remote inGreece
Résumé du poste
A recruitment agency is seeking a Customer Support Specialist to deliver exceptional customer service remotely. The ideal candidate must be fluent in Italian and proficient in English, with strong communication and problem-solving skills. The position includes relocation support to Greece, competitive salary packages, health benefits, and professional growth opportunities. Join a dynamic team in a fast-paced environment.
Prestations
Qualifications
- Fluency in Italian is essential for communication.
- Very good English communication skills required.
- Must demonstrate exceptional communication and soft skills.
Responsabilités
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure they are closed efficiently.
- Maintain high customer satisfaction while representing a major brand.
Connaissances
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
What you will do :
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they are closed efficiently and in a timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets set out by the client statement of work as well as internal targets
What you will bring :
- Fluency in Italian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer :
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.