Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Genova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An international digital services firm is seeking a Content Moderator / Customer Service Agent fluent in Italian and strong in English for an on-site role in Genoa. The candidate will review user-generated content, handle inquiries, and enforce safety guidelines. The company offers relocation assistance, paid training, and a multicultural team environment. Apply now to join a purpose-driven team committed to making the digital world safer.

Servizi

Relocation assistance

Paid training

Multicultural team environment

Career growth opportunities

Competenze

• Fluent in Italian and strong English skills are essential.
• Passionate about maintaining online safety.
• Experience in customer support or moderation is a plus.

Mansioni

• Review and moderate user-generated content.
• Handle user inquiries via chat, email, or internal tools.
• Escalate violations or complex cases as needed.
• Enforce safety guidelines and maintain logs.

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Genoa, Metropolitan City of Genoa, Italy

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you\'ll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!