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Dematic is looking for a talented Senior Solution Development Engineer (Sorter Systems) with a specific focus on Crossbelt Sorter technology to be hired with a permanent contract, for its premises in Cernusco Sul Naviglio. This results-oriented role is key to success of Sorter projects globally, involving close collaboration with multiple stakeholders from understanding customer needs to proving onsite guidance and feedback for continuous improvement.

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

• Manage the service solution portfolio for Circular Sorter systems
• Prepare quotations for modernization, obsolescence and system expansion projects
• Support Customer Service activities and enhancements for sorter solutions
• Develop project execution timelines and budgets, ensuring alignment with internal and external milestones
• Analyze technical customer requirements and develop solution concepts in cooperation with relevant departments.
• Prepare and implement customer workshops and technical presentations
• Support the preparation of technical drawings and proposal documentation
• Define specifications, request quotations, and support cost calculations
• Provide technical support to sales teams and coordinate involved departments (estimating, layout, electrical, SW, purchasing, PM, simulation, installation, etc.)
• Contribute to the development of new service offerings focused on efficiency, sustainability, and customer experience
• Support to the long-term strategy for Customer Service portfolio development
• Ensure compliance with company quality, safety, and process standards
• Collaborate with global teams to standardize processes and promote best practices

• University degree in Industrial, Mechanical, Electrical or Automation Engineering with a focus on logistics (or equivalent qualification)
• Minimum 5 years of experience in similar roles within industrial automation or intralogistics
• In-depth knowledge of sorter system (Customer Service, R&D, Engineering, Installation, Commissioning) and maintenance strategies
• Strong communication skills and ability to work effectively across functions and regions
• Teamwork, adaptability, analytical thinking, and problem-solving skills
• Leadership capability and experience coordinating cross-functional teams
• Constructive conflict management, high level of personal responsibility and assertiveness
• Willingness to travel nationally and internationally
• Proficiency in written and spoken English (additional languages are a plus)