Warranty Project Manager (F / M / D)

Hitachi, Ltd.; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global energy company in Milan is seeking a Warranty Project Manager. The candidate will oversee project management of warranty cases, ensuring smooth transitions and effective issue resolution. They will foster customer relations and lead a team to tackle various project challenges. A Bachelor’s/Master’s in engineering, along with 5+ years of relevant industry experience is required. Candidates should be fluent in both English and Italian and must be willing to travel. This position offers competitive benefits including health insurance and flexible working hours.

Servizi

Health insurance

Pension fund

Welfare

Smart working

Flexible working hours

Lunch ticket or canteen

Competenze

• Minimum 5 years of experience in Project Management of medium size Projects.
• Experience in the Electrical System industry (T&D or Power Generation) is a plus.
• Willingness to travel nationally & internationally.

Mansioni

• Manage multiple Projects under Warranty Period as the main point of contact.
• Oversee the transition of projects from execution to warranty phase.
• Act as key contact for customers and troubleshoot warranty issues.

Conoscenze

Project Management

Problem-solving

Communication

Organization

Fluency in English

Fluency in Italian

Formazione

Bachelor’s / Master’s degree in an engineering field

Strumenti

Microsoft Office

SAP

Microsoft Project

Descrizione del lavoro

Location: Milan, Lombardy, Italy

Company Name: HITACHI ENERGY ITALY S.P.A.

Profession (Job Category): Project / Program Management

Job Schedule: Full time

Remote: No

Job Description

At Grid & Power Quality Solutions and Service business at Hitachi Energy in Europe (HBUEU), Inclusion drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen, data centers and e‑mobility.

Your Role

Manage multiple Projects under Warranty Period where you will be the main point of contact for the customer, internal and external stakeholders.

How you’ll make an impact

• Project Transition and Management: Ensure and oversee the smooth transition of projects from execution to warranty phase, ensuring all contractual obligations are met and pending items are identified and managed.
• Issue Resolution: Organize and resolve outstanding items, identify new issues during warranty phase, and develop action plans. Ensure adherence to company health, safety, and environmental policies.
• Customer Relations: Act as key contact for customers, troubleshoot warranty issues, and maintain strong stakeholder relationships providing timely updates and solutions.
• Leadership and Coordination: Investigate faults, coordinate site activities, and resolve quality issues with engineering teams and suppliers. Lead project team, allocate tasks, and motivate internal and external resources to accomplish all tasks. Ensure consistent reporting through project reviews with management team.
• Lessons Learned and Project Closure: Capture and share lessons learned, ensure contract close‑out and drive formal final acceptance as contractually agreed.
• Contract and Claims Management: Ensure consistent application of contract and claims management in accordance with Hitachi Energy policies and contractual agreements. Coordinate with Supply Chain Management to enforce supplier warranties and mitigate cost impacts.
• Additional Opportunity in Project Management: According to planned workload and in addition to the main activity as Warranty Project Manager, there is the opportunity to Lead small / medium‑sized projects as Project Manager during the Execution Phase.

Your background

• Bachelor’s / Master’s degree in an engineering field.
• Minimum 5 years of experience in Project Management of medium size Projects during Warranty Period within multinational EPC environments, with proven experience working on construction sites; Previous experience in Electrical System industry (T&D or Power Generation) and familiarity with Italian utilities (Terna / Enel / Edison) is a plus; Experience managing projects under different contractual models both in Italian public and private sector (i.e. FIDIC, Codice dei Contratti Pubblici). Fluent in English; mother tongue Italian.
• Good knowledge of Microsoft Office, SAP and Microsoft Project.
• Proactive and highly organized, with strong communication and problem‑solving skills.
• Willingness to travel nationally & internationally, as needed (average 25%).
• Ability to manage multiple projects simultaneously.

More about us

We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.

Wide range of benefits

• Health insurance.
• Pension fund.
• Welfare.
• Smart working.
• Flexible working hours.
• Lunch ticket or canteen.

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