Us Government Cloud Support Specialist — Enterprise & Billing

Amazon; Bardi; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global cloud service provider is seeking an ADC Technical Customer Service Specialist in Emilia-Romagna, Italy. You will assist U.S. Intelligence Community agencies with cloud solutions and technical issues, providing excellent customer service and collaboration. Applicants should have a background in leadership and security clearance. The role offers competitive compensation and comprehensive benefits including health insurance and retirement plans.

Servizi

Health insurance

Retirement plans

Competenze

• Experience in customer service with a focus on technical support.
• Background in leadership and security clearance is required.

Mansioni

• Assist U.S. Intelligence Community agencies with cloud solutions.
• Educate customers on billing and account services.
• Provide hands-on support and collaborate with AWS teams.

Descrizione del lavoro

A global cloud service provider is looking for an ADC Technical Customer Service Specialist. In this role, you'll assist U.S. Intelligence Community agencies with cloud solutions and technical issues while ensuring excellent customer service. You will educate customers on billing and account services, providing hands-on support and collaboration with various AWS teams. A background in leadership and security clearance is required. This position offers competitive compensation and comprehensive benefits including health insurance and retirement plans.

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