Travel Experience Architect

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Vicenza; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading travel management company is seeking a Travel Experience Counselor in Vicenza, Italy. The role requires creating travel arrangements and advising clients on travel requirements. Candidates should have at least 1 year of call center or travel counseling experience and proficiency in a CRS. Excellent customer service skills are essential. This position promotes a cooperative working environment and adherence to travel policies and security standards.

Competenze

• Minimum 1 year call center experience or equivalent travel counselor experience.
• Proficiency in a minimum of one CRS.
• Industry knowledge and reservation skills.

Mansioni

• Create domestic reservations including air, hotel, rail, and ground transportation.
• Advise clients on international travel requirements.
• Provide 1st level support for customer service issues.

Conoscenze

Customer service

Problem-solving

Communication

Attention to detail

Formazione

High school diploma or equivalent

Strumenti

CRS (Computer Reservations System)

Descrizione del lavoro

A leading travel management company is seeking a Travel Experience Counselor in Vicenza, Italy. The role requires creating travel arrangements and advising clients on travel requirements. Candidates should have at least 1 year of call center or travel counseling experience and proficiency in a CRS. Excellent customer service skills are essential. This position promotes a cooperative working environment and adherence to travel policies and security standards.