Technical Support Specialist Italian Speaker in Lisbon with Relocation Package

Atlean World; Napoli; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A multinational digital marketing brand is looking for a Technical Support Specialist fluent in Italian. This position offers a relocation package to Lisbon, including a shared accommodation and complimentary Portuguese lessons. Responsibilities include assisting customers with product usage and providing high-quality service. Ideal candidates will have experience in Technical Support and excellent communication skills.

Servizi

Relocation package

Accommodation provided

Complimentary Portuguese lessons

Access to sports and social events

Competenze

• Native level of written and verbal communication skills in Italian.
• Good computer skills.
• Experience in Technical Support.

Mansioni

• Perform and verify the implementation of web-based products with customers.
• Give guidance, support, and train customers on how to use the products.
• Deliver high quality service to your customers.

Conoscenze

Native level of written and verbal communication skills in Italian

Good computer skills

Excellent communication and interpersonal skills

Experience in Technical Support

Experience in advertising or Digital Marketing

Formazione

High School Diploma

Descrizione del lavoro

Overview

We are offering a great work experience in Lisbon, Portugal for a role as a Technical Support Specialist – Italian speaker. Relocation package and housing option included. No Portuguese language required.

Description: Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a

Responsibilities

• Perform and verify the implementation of web-based products with customers
• Give guidance, support, and train customers on how to use the products
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

What you need to be successful

• Native level of written and verbal communication skills in Italian
• Good computer skills
• Excellent communication and interpersonal skills and team spirit
• Experience in Technical Support
• Experience in advertising or Digital Marketing will be a plus
• High School Diploma
• EU passport / ID or a Portuguese resident card

Why this role

• Live in Lisbon and embrace multicultural experiences
• Represent a multinational digital marketing brand
• Fast-track career development opportunity
• 12-month renewable contract
• Relocation package is included: flight to Lisbon, airport pickup, accommodation in shared apartments, complimentary Portuguese lessons, and access to sports and social events

Relocation & Benefits

• Relocation Package is included
• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities and social events
• Pay: Up to €1,500.00 per month

Recruitment process

To apply, send us your CV in English. Then, here are the stages in the recruitment process:

• Online interview: an opportunity to learn about your motivations and discuss the job in broad terms
• Online tests: linguistic and/or technical tests to assess your skills
• Final interview with our client: focus on specific aspects of the position and the team

If you are successful, you will receive a contract offer. Congratulations!

Once the contract has been signed, all you have to do is book your plane ticket to Lisbon. You’ll be met at the airport and given your own private room in a shared flat.

About Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

• Guiding Your Odyssey with Atlean World
• Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
• Q&A Session: Our recruiters are your go-to resource to address all questions and ensure you have a comprehensive understanding of the opportunity.
• Making it Happen: We prepare you for the next steps and connect you with our client, acting as the bridge to the right opportunity.
• Ongoing Support: We remain available for any questions or assistance throughout the recruitment process.

Application Question(s):

• What is the highest degree you have obtained?
• What is your level of Italian language?
• What is your level of English language?
• From what date are you available to start a new full-time job?
• Do you want to work and live in Lisbon, knowing that the plane ticket is reimbursed and that there is an accommodation option?
• Do you have Technical Support experience with clients by phone and messages? If so, describe your experience.