Technical Services Specialist - Italy

bp; Milano; Remoto; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading energy company is seeking a Technical Services Specialist to provide support for technical issues related to lubricants. This remote position involves assisting sales teams, coordinating product trials, and training staff. Candidates should have a technical degree, fluency in Italian and English, and a strong understanding of lubrication science. The role requires up to 25% travel and offers diverse benefits including health insurance and learning opportunities.

Servizi

Diverse team culture

Learning opportunities

Health insurance

Additional days off

Competenze

• Technical certification or degree relevant to engineering or technical fields.
• Strong understanding of lubricants and product applications.
• Proficiency in Italian and English (verbal and written).
• Deep knowledge of lubrication science and Castrol products.
• Ability to understand industry trends and customer operations.
• Excellent customer relationship management and training skills.

Mansioni

• Support technical service requests related to intricate application requirements.
• Assist sales teams in resolving technical issues promptly, including visiting customers when necessary.
• Coordinate technical aspects of product trials and interpret laboratory reports.
• Stay updated on the latest technical developments to provide competent support.
• Train internal staff, customers, and distributors to enhance technical knowledge and customer satisfaction.

Conoscenze

Technical certification or degree relevant to engineering or technical fields

Strong understanding of lubricants and product applications

Proficiency in Italian and English (verbal and written)

Deep knowledge of lubrication science and Castrol products

Ability to understand industry trends and customer operations

Excellent customer relationship management and training skills

Descrizione del lavoro

Join to apply for the Technical Services Specialist - Italy role at bp .

This position is part of bp's commitment to reimagining energy for people and our planet, with a goal to reach net zero by 2050 or sooner. The role is within the Castrol organization, a bp brand, specializing in lubricants for various applications worldwide.

Role Overview : The Technical Services Specialist provides technical advice and support on BP / Castrol products, assists with technical training, and supports sales teams by resolving technical issues and managing product applications.

Key Responsibilities :

• Support technical service requests related to intricate application requirements.
• Assist sales teams in resolving technical issues promptly, including visiting customers when necessary.
• Coordinate technical aspects of product trials and interpret laboratory reports.
• Stay updated on the latest technical developments to provide competent support.
• Train internal staff, customers, and distributors to enhance technical knowledge and customer satisfaction.

Qualifications & Skills :

Technical certification or degree relevant to engineering or technical fields.

Strong understanding of lubricants and product applications.

Proficiency in Italian and English (verbal and written).

Deep knowledge of lubrication science and Castrol products.

Ability to understand industry trends and customer operations.

Excellent customer relationship management and training skills.

Additional Information :

Up to 25% travel expected.

This is a fully remote role; no relocation assistance provided.

Benefits include diverse team culture, learning opportunities, health insurance, additional days off, and more.

If you are interested in making a difference in energy sustainability and possess the required skills, apply now to join our team.

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