Technical Program Lead

Kraken; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A pioneering technology firm in Milano seeks a Program Manager for overseeing technical transformations in energy. Applicants should possess strong communicative and program management skills, alongside a technical mindset. The role involves building relationships with stakeholders, achieving client goals through tech adaptations, and delivering projects efficiently. Ideal candidates have experience in engineering industries and managing complex programs. Equally, empathy and collaboration are key to success in this role.

Servizi

Great workplace culture

Career development opportunities

Inclusive work environment

Competenze

• Strong problem-solving skills within an agile working framework.
• Proven experience in software adaptation, deployment, and integration.
• Exceptional interpersonal skills.

Mansioni

• Building trusted relationships with client executives.
• Defining success criteria and governance for the program.
• Managing the technical migration of the Kraken platform.

Conoscenze

Communication

Program management

Strong technical aptitude

Business acumen

Formazione

Experience in engineering-led industries

Experience in managing complex technology implementation

Strumenti

Microsoft Powerpoint

Microsoft Project

Descrizione del lavoro

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone.

Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future.

Overview

What will you be doing

We have been licensing Kraken for over 4 years now transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like.

This role will lead the technical orchestration of a major client program partnering with an international energy retailer in their operational transformation. You will oversee the migrations technical pillar and manager the ongoing technical relationship supporting the clients adoption of our Kraken platform as part of their broader business transformation.

We work incredibly dynamically and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity client benefit and efficiency while bringing senior stakeholders through a journey of change.

You must be willing to challenge beliefs have the ability to see through multiple viewpoints and if needed reach beyond your remit to support the client.

We are building a Kraken for everyone a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.

Key responsibilities in this role will include :

• Building trusted relationships with client executives and technology stakeholders including partnering with our product and engineering teams to align on priorities. Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed
• Defining success criteria and governance for delivering the technical pillar of the program.
• Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap
• Summarising and articulating client needs considerations timelines etc internally as structured input for the successful and timely execution of any required technology platform localisation and development.
• Directing internal Kraken software developers contributing to the client program as well as potential external Partners on tech platform deliverables to ensure an overall successful and timely technology migration.
• Supporting the client meets their business needs via the delivery of tech.
• Understanding the Kraken infrastructure aligning client direction with the overall goal for the Kraken platform & business.
• Setting up training programs to upskill the technical arm of the client.
• Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery

Key skills that are needed :

• Communication: You need to be confident in calling out approaches that arent best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders balancing the needs of the client with Krakens business needs and platform potential and constraints.
• Program management: Confident in managing a long term fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients.
• Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively.
• Business acumen: Able to understand business goals of both client and Kraken putting all technology decisions into context to ensure measurable success can be achieved and celebrated.

Experience / Qualifications

• Technical mindset experience in engineering-led industries
• Sector-relevant experience in managing complex technology implementation or migration programs
• Proven experience in software adaptation deployment and integration
• Exceptional interpersonal skills

Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture.

Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. U.S. based candidates can learn more about their EEO rights here.

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Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type: Full-Time

Experience: years

Vacancy: 1