Tech-Enabled Front Desk Experience Lead

Sonder; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality brand in Milano, Italy is seeking a Front Desk Hospitality Agent to provide exceptional guest service and guide guests through technology-rich stay experiences. Ideal candidates should have experience in hospitality, strong communication skills, and the ability to handle various guest requests professionally. This position offers competitive compensation and attractive travel perks.

Servizi

Employee travel perks

Medical, dental and vision insurance

Flexible vacation

Annual free credits and discounts

Competenze

• Experience in hotels, restaurants, or customer-facing roles.
• Personable and service-minded with great communication skills.
• Strong problem-solving skills and proactive approach.

Mansioni

• Provide exceptional service to guests at front desk.
• Guide guests through technology features of Sonder.
• Handle guest requests and ensure satisfaction.

Conoscenze

Customer service

Problem-solving

Communication skills

Organizational skills

Computer literacy

Language proficiency

Strumenti

Salesforce

Descrizione del lavoro

A leading global hospitality brand in Milano, Italy is seeking a Front Desk Hospitality Agent to provide exceptional guest service and guide guests through technology-rich stay experiences. Ideal candidates should have experience in hospitality, strong communication skills, and the ability to handle various guest requests professionally. This position offers competitive compensation and attractive travel perks.