Strategic Solution Lead – Supply Chain & F&R

RELEX Solutions; Italia; Remoto; EUR 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading tech-driven company in Italy seeks a Strategic Solution Lead for their Customer Success team. The role involves advising customers, developing commercial opportunities, and collaborating with internal teams to enhance solutions. Candidates should have over 10 years of experience in retail and expertise in forecasting and replenishment. Fluency in Italian and English is essential, with a supportive, flexible work environment offered.

Servizi

Career growth opportunities

Professional development

Flexible work environment

Supportive work-life balance

Competenze

• 10+ years of experience in retail, wholesale, or CPG, ideally in supply chain.
• Strong operational background with real-world retail challenges.
• Hands-on experience in Forecasting & Replenishment.

Mansioni

• Act as a strategic advisor to CSMs and customers.
• Identify and develop commercial opportunities.
• Collaborate with internal teams to deliver tailored solutions.

Conoscenze

Retail industry experience

Operational expertise

Forecasting & Replenishment expertise

Commercial acumen

Fluency in Italian

Fluency in English

Descrizione del lavoro

Strategic Solution Lead – Supply Chain & F&R

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our unified platform, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

We are now looking for a Strategic Solution Lead – Supply Chain & Forecast & Replenishment to join our Customer Success team in Italy.

What You’ll Be Doing

• Act as a strategic advisor to our CSMs and customers, building strong relationships and aligning RELEX solutions to customer goals
• Identify and develop commercial opportunities within existing accounts, helping expand the sales pipeline
• Collaborate with internal teams including Product, Presales, Analytics, and Operations to deliver tailored, high-impact solutions
• Represent the customer internally to ensure solution relevance, usability, and value delivery
• Contribute to the continuous evolution of our Customer Success practices across regions
• Use your local and regional knowledge to support culturally and commercially relevant engagement across EMEA South

What You’ll Bring to the Table

• 10+ years of experience in retail, wholesale, or consumer packaged goods (CPG), ideally in supply chain, forecasting, or merchandising roles
• Strong operational background, with a deep understanding of real-world retail challenges
• Hands-on expertise in Forecasting & Replenishment (F&R); additional experience in areas like space planning, promotions, or markdown is a strong plus
• Commercial acumen and experience influencing business decisions, ideally with measurable impact
• Proven ability to work across departments and build trust with diverse stakeholders
• Fluency in Italian and English is essential; knowledge of French and/or Spanish is a strong advantage
• A mindset that combines customer empathy, problem-solving, and curiosity
• Comfort working in a remote-first environment while maintaining strong collaboration

What We Offer You

• A chance to make a real impact by helping retailers and brands optimize their operations and achieve their business goals.
• Opportunities for career growth, professional development, and cross-team collaboration in a dynamic, tech-driven environment.
• A flexible and supportive work environment, encouraging genuine work-life balance.

Are you the one we’re looking for? Apply today and become RELEX!

We celebrate diversity and are committed to creating an inclusive environment for everyone. You can apply by sending your cover letter and resume through the application form as soon as possible.