Spanish-Speaking Customer Service Representative - Greece relocation provided

Savior Artigos Texteis Lda; Firenze; Ibrido; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading textile company in Florence, Italy, is looking for Spanish-speaking Customer Service Representatives to assist customers via phone, email, and chat. This role involves resolving inquiries, maintaining customer satisfaction, and working in rotational shifts. Ideal candidates are fluent in Spanish and have strong communication skills. A full relocation package is available for those moving abroad, along with training and growth opportunities.

Servizi

Multicultural work environment

Growth opportunities

Full training provided

Stable and long-term job contract

Competenze

• Fluency in Spanish (C1/C2) is essential.
• Good level of English is required.
• Customer service experience is an advantage, but not mandatory.

Mansioni

• Deliver customer support in Spanish through phone, email, and chat.
• Resolve product/service inquiries and technical issues.
• Maintain high customer satisfaction and professional communication.

Conoscenze

Fluency in Spanish (C1/C2)

Good level of English (B1+)

Customer-oriented mindset

Strong communication skills

Problem-solving skills

Descrizione del lavoro

Overview

Spanish-Speaking Customer Service Representative. Start Dates: Multiple openings in January & February. Work Setup: On-site or Remote (location-dependent). Schedule: 40 hours/week, 8-hour rotating shifts. Relocation: Full relocation package available for those moving abroad.

About The Role

We are looking for Spanish-speaking Customer Service Representatives to join international teams supporting global brands. You will assist customers via phone, email, and chat, ensuring a smooth and positive customer experience.

Responsibilities

• Deliver customer support in Spanish through phone, email, and chat
• Resolve product/service inquiries and technical issues
• Maintain high customer satisfaction and professional communication
• Follow internal procedures and quality guidelines
• Collaborate with team members to solve customer concerns

Qualifications

• Fluency in Spanish (C1/C2)
• Good level of English (B1+)
• Customer-oriented mindset
• Strong communication and problem-solving skills
• Ability to work in rotational shifts
• Customer service experience is an advantage, but not mandatory

Relocation Package

• Paid flight
• Airport pick-up
• 2 weeks accommodation
• Full support with paperwork and onboarding

What We Offer

• Multicultural work environment
• Growth opportunities
• Full training provided
• Remote options available in some locations
• Stable and long-term job contract

Interested? Send your English CV to [e-mail] or via WhatsApp to: [phone]