Solutions Engineer

Beefree; Napoli; Remoto; EUR 36.000 - 42.000; Tempo pieno

Descrizione del lavoro

A remote SaaS company is looking for a Solutions Engineer to empower their customer base through their innovative SDK. In this role, you will engage with customers, solve technical issues, and build strong relationships. Ideal candidates have 2-3 years of experience in a technical role, proficiency in web technologies, and excellent communication skills. The position offers full remote flexibility, competitive salary, and various perks.

Servizi

Choice of equipment

Remote flexibility

At least three weeks of vacation yearly

Team retreats

Professional development opportunities

€30/month internet stipend

Comprehensive health benefits

Supplementary pension plan

Competenze

• 2-3 years of experience in a technical role.
• Ability to articulate complex concepts to various audiences.
• Proficient in web technologies and API integration.

Mansioni

• Engage with customers in a technical consultancy role.
• Showcase product capabilities to support customer workflows.
• Act as a trusted advisor for technical stakeholders.

Conoscenze

Technical consultancy

Customer engagement

HTML / CSS / JS proficiency

API and SDK knowledge

Strong relationship building

Technical support experience

Descrizione del lavoro

Overview

Beefree, a fully remote SaaS company born in Italy, embraces invention, curiosity, and a down-to-earth approach. We blend creativity with technology to empower businesses, creators, and individuals in digital communications. Our mission is to help ideas take flight through an intuitive, no-code, drag-and-drop builder for designing responsive emails and landing pages, online and embedded in hundreds of SaaS applications.

We are a fully remote team that values transparency. Our diverse team spans Europe to the U.S., uniting around shared values to democratize the design of complex digital assets like emails and landing pages. You can read more about Beefree’s story, values, operating principles, and culture at beefree.io/careers.

Location: Remote (Italy)

Type: Full-time, Remote

Salary Range: €36.000 - 42.000 for Italy

The role and your impact :

As a Solutions Engineer, reporting to the Manager of the Beefree SDK Success Team, you will use your technical expertise to empower our expanding customer base with our cutting-edge embeddable editor, Beefree SDK. You will support innovative SaaS companies, from agile startups to industry leaders, as they tackle challenges such as integrating AI into their strategy. This role is based in Italy.

Your adventures include :

• Partner with team members to engage with customers in a technical consultancy and advisory role throughout the full customer lifecycle, including pre-sales, onboarding, technical support, and business reviews.
• Showcase understanding of our product’s ability to support customer workflows and integrated applications.
• Work with customers to solve technical issues, document technical considerations, and contribute to internal knowledge resources.
• Act as a trusted advisor, building relationships with technical stakeholders.
• Serve as the customer advocate to internal teams, including administration, marketing, product, and development.
• Curate product feedback to enhance Beefree SDK based on customer interactions.

You're perfect for this role if you have :

• 2-3 years of experience in a technical role such as solutions engineer, technical consultant, or technical account manager.
• Ability to articulate complex concepts to both technical and non-technical audiences.
• Proficiency in web technologies like HTML / CSS / JS, API, and SDK.
• Proven ability to build strong relationships with customers and understand their technical needs.
• Experience in providing technical support and resolving issues efficiently.
• Ability to build a web app, or experience with email builders or similar software, is a plus.
• You’re either a native English speaker or highly proficient (C1–C2 CEFR level, although we don’t require a certification) and very comfortable working in a predominantly English-speaking environment, including handling technical and complex customer-facing conversations.

Perks of joining the hive :

• Your choice of equipment: We’ll provide you with a laptop (PC or Mac), plus monitor and accessories.
• Remote flexibility: This is a fully remote position. Our Way of Working (WoW) provides the flexibility to work from the office, home, or other locations for limited periods of time.
• Recharge: At least three weeks of vacation yearly.
• Retreats: Our team is spread across the USA, Canada, Italy, Bulgaria, and Denmark. Our 2025 yearly retreat was in Southern Spain.
• Professional development: Opportunities for growth through interactions with industry-leading products and access to training resources and events.
• Internet stipend: €30 / month.
• Health benefits: Comprehensive coverage for you and your family.
• Supplementary Pension: Amundi plan with company match.

Some benefits may vary based on location. Our team can help answer questions after starting the recruitment process.

Our hiring process :

Beefree is committed to diversity and creating an inclusive environment for all employees. We encourage you to apply if your experience is close to what we’re seeking. Let’s make magic together!

Think you’ve got the magic we’re looking for? Apply now to start your adventure with Beefree, where every day is an opportunity to create, learn, and make a meaningful impact.

Beefree’s legal name is Bee Content Design, Inc., a Delaware corporation and wholly-owned subsidiary of Growens S.P.A.

Growens and Beefree are equal-opportunity employers and value diversity. We do not discriminate on the basis of ethnicity, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, or any other basis protected by law.