Solutions Account Manager

Thribe; Milano; Ibrido; EUR 55.000 - 65.000; Tempo pieno

Descrizione del lavoro

A technology consulting firm in Milan is seeking an experienced Solutions Account Manager with a strong technical background. This role requires engaging with enterprise clients and senior stakeholders to support account growth and new customer acquisition. Ideal candidates will possess experience in software engineering or technical product management and have a commercial mindset. The position offers a hybrid work setup with a salary up to €65,000 plus benefits, not a classic sales role.

Servizi

Company car

Other benefits

Competenze

• Previous experience as a software engineer, technical PM, or solutions engineer.
• Experience in customer-facing roles within B2B tech companies.
• Proven ability to engage with senior technical stakeholders.

Mansioni

• Act as a trusted technical and commercial partner for enterprise customers.
• Manage and grow existing accounts through upselling and expansion initiatives.
• Lead high-level conversations around cloud-native architectures.

Conoscenze

Strong understanding of modern software architectures

Commercial mindset

Clear, structured communication

Ability to balance relationships with business outcomes

Descrizione del lavoro

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We’re looking for a Solutions Account Manager with a strong technical background to work at the intersection of technology, customers, and revenue.

This role is ideal for someone who started their career as a software engineer, technical PM, or solutions-oriented professional, and later moved closer to customers and business impact.

You’ll work with enterprise clients, engaging directly with CTOs, Heads of Engineering, and VP-level stakeholders, supporting both account growth and new customer acquisition, in close collaboration with SDRs and the Solutions Engineering team.

The role is based in Milan, with a hybrid setup (usually 3 days per week on-site, but it can be more flexible).

The budget for this role is up to €65,000 + company car and other benefits.

This is not a classic sales role and not a pure customer success position: you’ll own commercial outcomes, always through a strong technical and consultative approach.

Responsibilities

Customer & Account Ownership

• Act as a trusted technical and commercial partner for enterprise customers
• Manage and grow existing accounts through upselling and expansion initiatives
• customers in evolving their architecture and platform usage in line with business needs

New Business & Growth

• Take ownership of qualified inbound leads and warm opportunities
• Contribute to opening new enterprise accounts, working alongside SDRs and Solutions Engineers
• Participate in industry events, conferences, and meetups to build relationships and identify new opportunities

Technical & Strategic Engagement

• Lead high-level conversations around cloud-native architectures, microservices, PaaS, and platform engineering
• Translate complex technical requirements into clear value propositions
• Work closely with Sales, Solutions, and Product teams to ensure alignment between customer needs and platform capabilities

Requirements

• Previous experience as a software engineer, technical PM, solutions engineer, or similar
• Experience in customer-facing roles within B2B tech companies (SaaS, platform, cloud, DevOps, PaaS)
• Proven ability to engage with senior technical stakeholders in complex, enterprise environments

Skills & Mindset

• Strong understanding of modern software architectures
• Commercial mindset: comfortable discussing value, scope, and commercial topics
• Ability to balance long-term relationships with ownership of business outcomes
• Clear, structured communication, especially on complex technical topics
• Comfortable working in a collaborative and pragmatic environment

What this role is not

• Not cold calling or pure outbound sales
• Not a support-only or post-sales customer success role
• Not a junior or execution-only position

You will be expected to own outcomes, not just activities.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

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