Solution Architect, Italy Milan

Wonderful; Milano; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading tech company is looking for a Solutions Architect in Milan, Lombardy, Italy. You will design AI-driven automation solutions, work closely with stakeholders, and ensure effective system integration. The role demands over 8 years of experience in software engineering or technical leadership within a relevant tech environment. Strong communication skills and a solid understanding of system integrations are essential. Join us to drive innovation and automation for our clients.

Competenze

• 8+ years in software engineering or related technical leadership roles.
• Proven experience in enterprise SaaS, AI, or related tech environments.
• Strong understanding of system integration and enterprise software ecosystems.

Mansioni

• Lead design and definition of AI-driven automation solutions.
• Work closely with client stakeholders to identify automation opportunities.
• Map system interactions and produce comprehensive solution designs.

Conoscenze

Software engineering

System integration

APIs

AI/ML platforms

Cloud platforms

Stakeholder management

Communication

Descrizione del lavoro

Role Overview

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context.

Solution Architect Responsibilities

Lead the design and definition of AI‑driven automation solutions for enterprise clients. Work closely with client stakeholders across operations, IT, and business process teams to understand existing workflows, identify automation opportunities, and define localized AI agents capable of augmenting or replacing manual processes. Map system interactions, identify integration points, and produce comprehensive solution designs that guide downstream implementation teams. Advise clients on automation best practices, scalable architectures, and responsible deployment of AI‑based systems.

Requirements

• 8+ years in software engineering, architecture, or related technical leadership roles, with proven experience designing complex integrated systems within enterprise SaaS, AI, or related tech environments.


• Strong understanding of system integration, APIs, and enterprise software ecosystems (e.g., CRM, ERP, telephony, ticketing systems).


• Experience with modern AI/ML platforms and frameworks, ideally including conversational AI or automation agents.


• Familiarity with cloud platforms (AWS, Azure, GCP) and scalable software architectures.


• Ability to analyze client business processes and translate them into structured automation and AI agent designs.


• Proven experience documenting system architecture, data flows, and interface specifications.


• Experience building new functions or operations in growth‑stage companies or new markets.


• Excellent English (written and spoken) plus fluency in at least one local language.


• Outstanding communication, stakeholder management, and executive presence - you know how to hold the room.


• Outcome‑driven and highly independent, equally confident rolling up your sleeves or zooming out to shape long‑term strategy.

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