Sneaker Maker - Part Time - Rome Borgognona

Golden Goose; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prominent sneaker brand in Rome is seeking a Sneaker Maker to create personalized products that resonate with client needs. The role involves guiding clients through the co-creation process, supporting sales strategies, and ensuring operational excellence in store. Candidates should be fluent in Italian and English and possess strong artistic skills and customer service experience. This role offers a chance to connect deeply with customers in an innovative setting.

Competenze

• Fluency in Italian and English; additional languages are a plus.
• Previous experience in retail or customer service preferred.
• Problem-solving and time management skills.
• Artistic skills including hand-drawing and basic sewing.
• Strong communication and interpersonal skills.
• Flexibility to adapt to business needs.

Mansioni

• Co-create personalized GG products with clients using various techniques.
• Guide clients through a unique co-creation experience.
• Play a proactive role in sales, supporting pre-sale and post-sale.
• Ensure proper customer registration on the Golden App.
• Maintain co-creation area according to visual merchandising standards.
• Assist with operational procedures and compliance.
• Utilize IT tools for business processes and customer engagement.

Formazione

High school degree

Art education preferred

Descrizione del lavoro

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross‑selling and up‑selling. Support encompasses pre‑sale and post‑sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co‑creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

• Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
• Problem solving and time management skills
• Artistic skills and hand‑drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
• Empathy, solid communication and interpersonal skills, strong team attitudes
• Flexibility to adapt to the evolving needs of the business and our customers.
• High school degree at least (design field is preferable)
• Location: Rome Borgognona

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.