Shift Manager Delivery Operations

Amazon Jobs; Torino; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Turin is seeking an Area/Shift Manager. You will lead a team, enhance safety and productivity, and drive continuous improvements. The role requires a university degree and proficiency in English and the local language. Relevant experience in data analysis and communication with stakeholders is essential. This position offers hands-on experience in a dynamic environment with a focus on team culture and operational efficiency.

Competenze

• Bachelor's or Master's degree, completed before start date.
• Proficiency in English and local language.
• Relevant experience in data analysis.
• Communicating with stakeholders, including leadership.
• Experience in a logistical environment.

Mansioni

• Promote a culture of safety and wellbeing.
• Analyze performance and suggest process improvements.
• Support and lead a team with a strong culture.
• Collaborate with managers to standardize processes.

Conoscenze

Data analysis

Stakeholder communication

MS Office suite proficiency

Logistical experience

English fluency

Local language proficiency

Formazione

University degree (Bachelor's or Master's)

Strumenti

MS Office (Word, Excel, Outlook)

Descrizione del lavoro

Overview

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality and productivity are at consistently high levels, and business objectives are met across all shifts.
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture.
• Analyse performance and suggest process improvements to optimise work and improve customer service.
• Collaborate with other managers to standardise shift processes.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of pioneering vehicles (including Electric Vehicles) and technology to help us do just that.

Qualifications

• University degree (Bachelor's or Master's degree), completed before start date.
• Advanced proficiency in written and verbal English and local language.
• Relevant experience in performing data analysis.
• Experience of communicating with a wide range of stakeholders, including peers and leadership.
• Experience in a logistical working environment.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

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