Services Sales Engineer

Schneider Electric; Catania; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global energy management company seeks a skilled sales professional in Catania, Italy. You will develop customer relationships, promote technical services, and ensure satisfaction while managing ongoing activities. The ideal candidate has solid sales experience and communication skills. This role offers a permanent contract, flexibility, and opportunities for personal and professional growth. Make a significant impact on sustainability while contributing to a dynamic team.

Servizi

Permanent contract and company car

Flexibility at work

Special training tailored to career goals

Health insurance

Global Family Leave program

Welfare programs for families

Competenze

• Solid technical sales experience.
• Ability to build sustainable relationships with customers.
• Proficiency in Microsoft Office suite and ERP/CRM tools.

Mansioni

• Develop relationships and generate demand from customers.
• Educate customers on products and services.
• Ensure customer satisfaction and oversee ongoing activities.

Conoscenze

Technical sales experience

Account management skills

Influencing and convincing others

Active Listening

Excellent verbal and written communication

Networking and prospecting

Strumenti

Microsoft Office

ERP/CRM tools

Descrizione del lavoro

Mission

He/she is accountable for developing and maintaining relationships with customers having qualified installed base to promote a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital Services of SE products installed at the customer’s site.
He/she addresses customers’ needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.
He/she is responsible to increase the number of Service Plans (both traditional and digital), spare parts and modernization for his/her assigned customers.

What will you do?

• Initiates contact, develops relationship, discuss pain points and generates demand.


• Knows where to be to create business opportunities, develop market networking activities to better understand accounts needs


• Educates customers on all SE products and services with special attention on recurring and digital offers


• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)


• Utilizes BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.


• Provides monthly forecasts, using BFO, and summaries in a timely manner.


• Participates in the preparation of analysis and reports on field service performance.


• Provides precise and timely information to Tender team to prepare sales quotations and proposals


• Monitors margin to be at or above country thresholds. Uses DOA process to upscale opportunities below thresholds.


• Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities.


• Is “feeding” the Field Services Marketing leaders with Offers feedback, customer needs and installed base data


• Coordinates and/or attends trade shows and marketing/sales seminars as needed

What qualifications will make you successful?

• A solid technical sales experience


• Account management skills, ability to build a sustainable and reliable relationship with customers


• Ability to leverage technology


• Ability to influence and convince others, to promote our offers and get them to support influencing other decision makers.


• Active Listening


• Energetic, outgoing, proactive and have attention to prospecting and networking


• Excellent verbal and written communication skills including C-level customers


• Proficient in Microsoft Office suite and ERP/CRM related tools

What’s in it for me?

• Permanent Contract and company car;


• Flexibility at work;


• Exciting job in an international company, with opportunities to lead and contribute to different projects collaborating with cross-region teams;


• Special training tailored to your needs and career goals;


• Opportunity to develop based on clear career paths, to grow through experience and exposure;


• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;


• Global Family Leave program;


• Ticket restaurant or meal at canteen;


• Shareholding plans;


• Welfare programs that can be extended to your family;


• Health insurance and Professional/extraprofessional accident insurance;

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.