Services Business Development Manager - Italy

TD SYNNEX Italy; San Giuliano Milanese; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading tech solutions provider in Italy seeks a Services Business Development Manager to drive service adoption and revenue growth through partnerships. Ideal candidates will have deep IT services knowledge, strong commercial acumen, and significant experience in solution selling. This role involves both strategy and hands-on engagement with resellers. The company offers a collaborative work environment, emphasizing diversity and personal development.

Servizi

Career development programs

Diversity and inclusion initiatives

Employee wellness programs

Competenze

• 10 to 15 years of relevant work experience.
• Strong understanding of IT services and solution selling.
• Proven success in attach or upsell initiatives.

Mansioni

• Lead commercial negotiations and contracting procedures.
• Gather and leverage intelligence on reseller organizations.
• Develop and execute a services growth strategy.

Conoscenze

IT services knowledge

Solution selling

Analytical thinking

Strong influencing skills

Formazione

Bachelor's degree

Master's degree

Descrizione del lavoro

Overview

Join to apply for the Services Business Development Manager - Italy role at TD SYNNEX Italy

Overview

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing emerging technologies that will shape the future. We believe in the power of the next generation to drive innovation and redefine what’s possible and we prioritize the wellbeing, growth, and inclusivity of our diverse workforce. We are seeking an exceptional talent to join us and lead the way in advancing next-gen solutions, constantly pushing the boundaries of what’s possible in the rapidly evolving technology landscape. Joining our team means being part of a company with an unwavering commitment to excellence, where we foster a collaborative and inclusive work environment, in which every voice is valued and ideas are encouraged to flourish.

Job Purpose: As the Services Business Development Manager in Italy in our Advanced Solutions (AS) business unit, you will play a pivotal role in accelerating the growth of TD SYNNEX-delivered services through our extensive partner ecosystem. You will be responsible for strategically driving the adoption, integration, and revenue growth of our complex services portfolio, which spans Support & Managed Services, Professional Services, and Supply Chain / Integration Solutions. The role requires a blend of commercial acumen, technical understanding, and strategic influence. The IT services market is in high-growth, driven by increasing demand for business outcomes where products and services together solve IT challenges to deliver business results and value.

To effectively capture this opportunity and expand market share, TD SYNNEX must invest in highly specialized talent with deep expertise in both technology and solution selling. These resources are critical not only for articulating the business value of services, but also for helping partners move beyond transactional sales toward outcome-focused, solution-led engagements. This shift enables TD SYNNEX to unlock new revenue streams, deepen partner relationships, and position itself as a trusted, strategic services provider in an increasingly competitive landscape.

Responsibilities

• Lead commercial negotiations and contracting, working with legal, finance, and delivery teams to define win-win service agreements that support long-term relationships and profitable growth.
• Prioritize outreach to high-potential resellers using insights from sales analytics and input from account teams, based on factors such as readiness, market opportunity, and past performance.
• Gather and leverage intelligence on reseller organizations and key contacts in collaboration with internal stakeholders to tailor outreach and messaging.
• Lead reseller engagement efforts, scheduling meetings and delivering compelling, needs-based service value propositions in partnership with other sales teams.
• Drive partner activation and acceleration, working directly with resellers to identify service opportunities, co-create go-to-market plans, and embed TD SYNNEX-delivered services into their core offerings.
• Ensure consistent follow-through from signed agreements to actual service transactions by coordinating closely with internal account managers.
• Engage service specialists as needed, including for scoping, resource planning, and positioning advanced service offerings.
• Track and drive performance against key metrics, including the services sales funnel (e.g., meetings held, contracts signed) and revenue / profit growth from assigned accounts.
• Develop and execute a services growth strategy aligned to regional and vertical priorities, with clear goals for increasing service attach rates, recurring revenue, and partner engagement across all portfolio areas.

Knowledge, Skills and Experience

• 10 to 15 years of relevant and related work experience.
• Bachelor’s degree required; Master’s preferred.
• Strong understanding of IT services and solution selling, with proven success in attach or upsell initiatives.
• Analytical thinker with a track record of using data to identify partner opportunities and shape go-to-market strategies.
• Strong influencing skills to align internal stakeholders and drive collaboration across sales, services, and operations teams.
• Demonstrated ability to build and sustain strategic relationships with external partners.
• High level of commercial acumen and a proactive, results-oriented sales approach.
• Solution selling.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

How to apply

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting

Note : This description focuses on the responsibilities and qualifications for the role and retains the essential company information.

J-18808-Ljbffr