Senior Technical Writer

Sysdig; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading cloud security company in Milan seeks an experienced technical writer to create high-quality documentation for diverse audiences. The ideal candidate will possess strong problem-solving skills and over 5 years of experience in technical writing, with proficiency in documentation tools like GitHub and knowledge of cloud platforms. Join a culture that values diversity and innovation while working in a supportive environment that prioritizes well-being.

Servizi

Extra days off

Mental health support

Great compensation package

Competenze

• 5+ years of experience in technical writing, preferably in software.
• Ability to translate complex technical concepts into user-friendly content.
• Experience with the docs-as-code workflow.

Mansioni

• Develop high-quality technical documentation for various audiences.
• Collaborate with teams for accuracy and completeness of documentation.
• Participate in product planning to advocate for documentation best practices.

Conoscenze

Technical writing

Problem-solving

Cloud computing knowledge

Documentation tools (Markdown)

AI/ML tools

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

GitHub

Docker

Kubernetes

Descrizione del lavoro

At Sysdig, we believe cloud security isn’t a compromise - it’s a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte’s fastest-growing companies for the past 5 years, we’re here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What You Will Do

• You will develop high-quality technical documentation, including user documentation, API documentation, release notes, and troubleshooting topics, reporting to the VP, Product Management, Platform Services & Monitor.
• You will work with different teams to gather information and ensure accuracy and completeness of documentation.
• You will translate complex technical concepts into clear, and accessible content for a range of audiences, including developers, system administrators, and security professionals.
• You will participate in product planning and design discussions to advocate for documentation best practices and ensure documentation requirements are considered early in the development process.
• You will improve documentation processes to refine content creation, review, and publication workflows.
• You will stay informed about industry trends and best practices in technical writing, documentation tools, and information architecture.

What You Will Bring With You

• Bachelor’s degree in Computer Science, Technical Communication, English, or related field.
• 5+ years of experience in technical writing, preferably in the software industry.
• Proficiency in documentation tools such as Markdown and version control systems (GitHub).
• Experience with the docs-as-code workflow.
• Knowledge of cloud computing platforms (such as GCP, AWS, and Azure) and containerization technologies (such as Docker, Kubernetes).
• Ability to use AI/ML tools
• Familiarity with CSS and Python scripting would be a plus

What We Look For

• Proven ability to understand complex technical concepts and communicate them to diverse audiences.
• Strong problem-solving skills to understand complex technical concepts and translate them into user-friendly documentation.

When You Join Sysdig, You Can Expect

• Extra days off to prioritize your well-being
• Mental health support for you and your family through the Modern Health app
• Great compensation package

We would love for you to join us! Please reach out even if your experience doesn’t perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.