Senior Sales Account Coordinator Milan, Italy Marketing & Sales

Firmenich SA; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global leader in flavor and fragrance seeks a Senior Sales Account Coordinator in Milan, Italy, to support Account Managers by managing customer relationships and administrative tasks. The ideal candidate holds a Bachelor’s degree in business and has experience in sales support. Proficiency in SAP and excellent communication skills are essential. This position offers a flexible work environment and the opportunity to contribute to a team dedicated to sustainability and inclusion.

Servizi

Flexible work environment

Focus on sustainability

Diversity and inclusion initiatives

Competenze

• A bachelor's degree in business, administration, or a related field is required.
• Experience in sales support, administration, or customer service is preferred.
• Proficiency in tools like SAP and CRM systems is essential.

Mansioni

• Manage day-to-day client requests, including sampling and documentation.
• Assist in scheduling client meetings and preparing client presentations.
• Generate pricing requests and prepare offers for customers.

Conoscenze

Proficiency in SAP

Sales support experience

Excellent communication skills

Organizational skills

Multitasking abilities

Formazione

Bachelor's degree in business or related field

Strumenti

CRM systems

Microsoft Office Suite

Descrizione del lavoro

## Senior Sales Account CoordinatorMilan, ItalyBecome a key player in our Sales team as a Sales Account Coordinator for our Taste Business. Support Account Managers with customer relationship management, handle key accounts, and ensure smooth communication with internal and external stakeholders. Dive into administrative tasks and help shape our success.At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.**Your key responsibilities*** Manage day to day client requests, including sampling and documentation; assist in scheduling client meetings and preparing client presentations* Update customer portals for specific customers & distributors* check on-going projects, create follow-up Action Reports, and follow up project progress* generate pricing requests and prepare offers for customers* add customer master data in SAP & other systems.* Reporting and commercial Conditions Support**We bring*** A firm belief that working together with our customers is the key to achieving great things;* A culture that prioritizes safety and well-being, both physically and mentally.* The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;* A flexible work environment that empowers people to take accountability for their work and own the outcome;* An eagerness to be one team and learn from each other to bring progress to life and create a better future;* Barrier-free communities where every employee is equally valued and respected – regardless of their background, beliefs, or identity.**You bring*** A bachelor’s degree in business, administration, or a related field (or equivalent work experience).* Experience in sales support, administration, or customer service, preferably in the Pharma or B2B segment.* Proficiency in tools like SAP, CRM systems, and Microsoft Office Suite.* Strong organizational and multitasking skills with attention to detail and accuracy.* Excellent communication skills, both written and spoken, in English (other languages are a plus).* A proactive, customer-focused mindset with the ability to handle tasks independently and collaboratively.**About dsm-firmenich**At dsm-firmenich, we don’t just meet expectations – we go beyond them.Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.Because real progress only happens when we **go beyond, together.****Inclusion, belonging and equal opportunity statement**At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.**Agency statement**We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.