Senior Operations Manager

Amazon Italia Logistica S.R.L. - B96; Jesi; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A major logistics company in Italy is seeking a Site Leader/Senior Operations Manager to oversee operations and drive performance metrics. The ideal candidate will have over 7 years of management experience and a background in manufacturing or distribution. This role involves strategic planning, team development, and accountability for operational excellence, ensuring that high standards are met during peak seasons. Candidates should have a Bachelor's Degree, with an MBA preferred, and be adaptable in stressful situations.

Competenze

• 7+ years direct management experience in a manufacturing, production or distribution environment.
• Prior experience with performance metrics and process improvement.
• Experience with the full staffing lifecycle.

Mansioni

• Monitor operational metrics and business performance.
• Contribute to planning the operational budget.
• Be accountable for operational leadership.

Conoscenze

Direct management experience

Performance metrics

Process improvement

Lean techniques

Formazione

Bachelor's Degree

MBA preferred

Descrizione del lavoro

Our operations help everything to come together at Amazon. As the Site Leader/Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.

Key job responsibilities

• Monitor operational metrics and business performance
• Contribute to planning the operational budget, considering everything from financial and labour planning
• Protect high standards of operational Health and Safety
• Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning
• Be accountable for operational leadership by measuring performance, offering feedback, and providing development support

A day in the life

You’ll be based at one of our operational sites/You’ll split your time across a number of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Basic Qualifications

• Bachelor’s Degree or 2+ years Amazon experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with performance metrics, process improvement and Lean techniques.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

Preferred Qualifications

• Degree in Engineering, Operations or related field and MBA preferred.
• Experience with a contingent workforce during peak seasons.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Interest in long-term career development through assignments in multiple FCs across the nation.