Senior Human Resources Manager - Office Technical Departments

MSC Cruises; Genova; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

An international cruise line is seeking a Senior Manager of Human Resources for its Office Technical Departments in Italy. This role involves partnering with technical leadership to drive employee lifecycle processes, ensuring compliance with Italian employment law, and fostering a culture of continuous improvement within HR operations. The ideal candidate will have a robust background in HR management, experience in multinational organizations, and the ability to provide strategic advice on workforce planning. Excellent English skills are essential, and familiarity with lean principles is a plus.

Servizi

Diverse working environment

Inclusive company culture

Competenze

• Robust knowledge of Italian employment law and HR best practices.
• Experience with Italian Trade Unions.
• Demonstrated leadership in multinational companies.
• Familiarity with lean maintenance principles.
• Excellent oral and written English communication.

Mansioni

• Drive full employee lifecycle and talent development.
• Collaborate with leadership to optimize organizational design.
• Advise on performance and employee relations compliance.
• Manage local HR processes for regulatory compliance.
• Produce analytics for operational decision-making.

Conoscenze

Strategic HR partnership

Employee lifecycle management

Complying with Italian labour law

Analytical skills

Talent management

Formazione

BSc/BA in HR Management, Law, or Business Administration

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Your Purpose

The Senior Manager, Human Resources – Office Technical Departments will join the fastest growing Cruise Liner and will be contributing to the strategic growth and the HR management of the office technical Departments employed by the MSC Technical Department through multiple legal entities in Genoa and Sorrento. Acting as a senior HR business partner, the successful candidate will serve as primary advisor for line managers and employees of these offices on a wide range of strategic and operational HR topics. The role encompasses overseeing the employee lifecycle, running daily HR operations, fostering employee relations, and contributing to the organizational effectiveness of the company through the implementation and development of innovative HR policies and processes. Operating within a multinational and technical environment, the Senior Manager will ensure that HR strategies align with the needs of complex technical functions, supporting sustainable growth and operational excellence.

Your Impact

In full alignment with the MSC UK HR function and with HR Corporate team based in Geneva, and considering the local regulatory frameworks, the Senior Manager, Human Resources - Office Technical Departments acts as strategic HR Business partner for Malta Yard Management (Italy) – Le Torri Office, based in Genoa and MSC CTD, based in Sorrento.

• Partners with technical leadership to drive the full employee lifecycle (onboarding, recruitment, talent development, and career management) in line with MSC’s HR corporate strategy, while embedding a technology-forward and data-driven approach into people processes;
• Collaborates with the UK Talent Acquisition team to secure high‑calibre technical and operational talent, leveraging innovative sourcing strategies to support business growth;
• Ensures the most effective and efficient organizational design and development to optimize operational structures in complex technical environments;
• Aligns total reward solutions with company standards and market trends, supporting retention of technical expertise and operational leadership;
• Supports technical leaders in fostering employee engagement, career development, and continuous professional learning with a focus on future‑ready skills and innovation capabilities;
• Advices and coaches managers on employee performance, absence management, employee relations, and disciplinary processes, ensuring compliance with Italian labour law and CCNL “Armatori di terra”;
• Acts as a trusted advisor on employee relations and operational HR issues, ensuring policies and processes foster efficiency and compliance in technical office settings;
• Manages local HR processes to ensure regulatory compliance while driving process optimization and operational excellence;
• Enacts company talent management frameworks, including Individual Performance Management, people development and succession planning;
• Applies a data‑driven mindset to HR management, producing analytical reports and HR metrics that inform operational decision‑making and continuous improvement efforts;
• Champions a culture of innovation and continuous improvement within HR operations, integrating digital tools and lean methodologies where appropriate;
• Maintains up‑to‑date knowledge of HR legislation, best practices, and emerging trends in technical workforce management, ensuring the HR function evolves in line with business and industry advancements.

Your Journey so far

• A BSc/BA in HR Management, Law, Business Administration, or a related discipline; alternatively, significant experience as a Senior HR Manager or HR Business Partner in a medium/large organization;
• Robust knowledge of Italian employment law and HR best practices together with a robust working practice applying these standards;
• Experience interacting with Italian Trade Unions;
• Demonstrated leadership experience within multinational companies operating in technical, industrial, or operational sectors such as engineering, shipping, shipbuilding, shipyard operations, maritime services, or large‑scale industrial projects;
• Familiarity with lean maintenance principles, operational excellence, and continuous improvement frameworks in technical or operational environments;
• Ability to manage HR within complex, matrix organizations and cross‑cultural contexts, ideally within safety‑critical industries;
• Strategic mindset with the ability to partner closely with technical leadership on workforce planning, organizational design, talent management, and succession planning;
• Strong analytical skills, including proficiency with Microsoft Office Suite and HR reporting tools;
• Resilient, able to work under pressure in a fast‑paced environment;
• Excellent oral and written English.

Your Essentials

• The existing right to live and work in Italy is preferred.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!