Senior CRM Specialist - Loyalty & Multi-Channel Growth

OVS SpA; Mestre; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading retail company in Mestre is seeking an experienced Senior CRM Specialist to join their Digital Business Team. The role involves managing loyalty programs, developing multi-channel communications, and analyzing CRM KPIs. Candidates should have a university background in Economics, Marketing, or Statistics, along with at least 3 years of CRM-focused experience. A proficiency in Salesforce and strong analytical and project management skills are essential.

Servizi

Wellbeing programs

Wellness area with free courses

Learning and development opportunities

Company cafeteria

20% discount on brands

Exclusive employee perks

Flexible start times

Medical consultations

Health insurance

Competenze

• Minimum of 3 years experience with a strong focus on CRM.
• Proven experience within the Salesforce ecosystem.
• Expertise in CRM and Retail reporting.

Mansioni

• Contribute to the operational management of loyalty programs.
• Deliver CRM activities to encourage customer retention.
• Develop multi-channel communications including personalized newsletters.

Conoscenze

CRM Activities

Analytical Mindset

Project Management

Salesforce Ecosystem

Communication Skills

Team Player

Fluency in English

Formazione

University background in Economics, Marketing, or Statistics

Descrizione del lavoro

A leading retail company in Mestre is seeking an experienced Senior CRM Specialist to join their Digital Business Team. The role involves managing loyalty programs, developing multi-channel communications, and analyzing CRM KPIs. Candidates should have a university background in Economics, Marketing, or Statistics, along with at least 3 years of CRM-focused experience. A proficiency in Salesforce and strong analytical and project management skills are essential.