Senior Claims Adjuster

QBE Europe; Milano; Ibrido; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A global insurance provider in Milan is seeking an experienced Senior Claims Adjuster to investigate and resolve complex claims, particularly in Property. The role involves managing disputed claims, analyzing coverage, and supporting internal collaborations. Ideal candidates will possess over 10 years of claims expertise, strong problem-solving skills, and fluency in English. Flexible working arrangements are available.

Servizi

Flexible working options

Empowerment to make decisions

Purpose-driven company values

Competenze

• At least 10 years of experience in various lines of claims, with a focus on Property claims.
• Ability to investigate and resolve complex claims efficiently.
• Experience managing relationships with clients and brokers.

Mansioni

• Investigate and resolve complex claims to minimize financial leakage.
• Analyze coverage issues and recovery opportunities.
• Collaborate with internal teams to support business objectives.

Conoscenze

Claims expertise

Coverage analysis

Dispute resolution

Relationship management

Mentorship

Fluency in English

Proficiency in MS Office

Descrizione del lavoro

Primary Details

Time Type: Full time

Worker Type: Employee

Opportunity

At QBE, we’re driven by purpose. We exist to enable a more resilient future for businesses.

We are seeking a highly skilled and motivated Senior Claims Adjuster to join our dynamic team. This role is pivotal in supporting the implementation of our Claims strategy and ensuring the delivery of exceptional service standards.

Responsibilities

• Investigate and resolve complex claims to ensure effective handling and minimize financial leakage.
• Analyze coverage issues and recovery opportunities (e.g., subrogation, contribution) to protect company interests.
• Manage disputed claims and ensure settlements are reached economically.
• Collaborate with internal teams (Underwriting, clients, brokers) to support business objectives and maintain strong relationships.
• Monitor and validate billing, premium receipt, and reinstatement calculations before processing payments.
• Maintain accurate reserves and system updates to reflect company liability clearly.
• Provide technical guidance and mentorship to junior claims staff.
• Support reporting and portfolio analysis to inform strategic decisions.

Qualifications

We are looking for a candidate with strong expertise in Claims, bringing at least 10 years of experience across various lines and types of claims with a particular focus on Property claims. The ideal candidate will demonstrate:

• A proven ability to investigate and resolve complex claims with minimal leakage.
• Strong skills in coverage analysis, subrogation, and dispute resolution.
• Experience managing client and broker relationships, ensuring timely and accurate billing and payments.
• A collaborative mindset to support underwriting teams and contribute to strategic claims initiatives.
• A proactive approach to mentoring junior team members and supporting team leadership when needed.
• Fluency in English, both written and spoken.
• Proficiency in MS Office tools and the ability to produce detailed management information reports.
• Solid understanding of regulatory and compliance frameworks within the insurance sector.

Benefits

• Purpose-led: Join a company committed to resilience, sustainability, and doing the right thing.
• Empowered to Act: We trust our people to make decisions and drive change.
• Flexible Working: We support hybrid and remote working to help you thrive.
• Global Reach, Local Impact: Be part of a global insurer with a strong European presence and ambition.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

How to Apply

To submit your application, click “Apply” and follow the step-by-step process. If you meet the requirements of the role, a member of our friendly Talent Acquisition team will be in contact to discuss your interest further.