Seconda/o Governante – Portrait Milano

Lungarno Collection; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A prestigious luxury hotel in the heart of Milano is seeking a Senior Housekeeper to oversee the housekeeping department. You will support the Executive and Assistant Housekeeper in daily operations, ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate has experience in a luxury resort, excellent problem-solving skills, and strong organizational abilities. Fluency in Italian and English is essential, along with a command of Microsoft Excel. This role offers various staff benefits and a dynamic work environment.

Servizi

Exclusive staff and family rates

SPA & F&B discounts

Company welfare program

Annual incentives

Staff celebrations

Birthday celebration tokens

Free access to cultural venues

Exclusive travel discounts

Convenient cafeteria meals

Subject to availability staffhouse

Competenze

• Experience in a 5* luxury resort as a Senior Housekeeper.
• Competence in inventory management and ordering.
• Strong command of the Office package, especially Excel.
• Excellent problem-solving skills.
• High organizational and team-coordination abilities.
• Attention to detail and strong sense of aesthetics.
• Fluency in Italian and English.
• Knowledge of the Opera system.

Mansioni

• Support the Executive and Assistant Housekeeper in daily supervision.
• Assist with the daily opening of the hotel spaces.
• Supervise rooms, common areas, and event rooms.
• Control guest preferences.
• Create daily reports on allergies and special requests.

Descrizione del lavoro

Portrait Milano is part of the Lungarno Collection group and one of the most prestigious luxury hotels in the heart of the Quadrilatero della Moda. Situated in the historic Seminario Arcivescovile, the hotel offers 73 rooms and suites that express authentic Milanese style in a refined and timeless environment. Each team member contributes to creating a unique hospitality experience founded on attention to detail, elegance, and a passion for service.

Responsibilities

• Support the Executive and Assistant Housekeeper in daily supervision and coordination of the Housekeeping department.
• Assist with the daily opening of the hotel spaces.
• Supervise rooms, common areas, and event rooms.
• Control guest preferences.
• Create daily reports with notes on allergies, special requests, and preferences.

Qualifications

• Experience in a 5* luxury resort as a Senior Housekeeper.
• Competence in inventory management and ordering.
• Strong command of the Office package (Excel essential).
• Excellent problem‑solving skills.
• High organizational and team‑coordination abilities.
• Attention to detail and a strong sense of aesthetics.
• Fluency in Italian and English.
• Knowledge of the Opera system.

Benefits

• Staff and Family & Friends rates: exclusive stays for you and special offers for friends and family.
• SPA & F&B Benefits: dedicated discounts to relax at our SPA and enjoy culinary experiences.
• Welfare Program: company welfare plan with exclusive advantages and services.
• Annual incentives: a reward program based on quality to recognize and value your commitment.
• Staff celebrations: special moments to celebrate successes, company anniversaries, and other occasions.
• Birthday celebration: we celebrate your birthday with a small token to make the day special.
• Culture & Art: free access to the Salvatore Ferragamo Museum.
• Travel & Hospitality: exclusive discounts on rates within the Leading Hotels of the World (LHW) and GHA Discovery network.
• Cafeteria: convenient meals during your shift.
• Staffhouse (subject to availability): company accommodation assigned based on needs and availability.

All CVs must include authorization for personal data processing in accordance with EU Regulation 2016/679 – GDPR and will be used exclusively for the selection process. The job offer applies to both sexes in accordance with laws 903/77 and 125/91.