Sales Support Specialist

ABB; Milano; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global technology leader is seeking a Sales Support Specialist to assist the Motors & Generators sales organization. You will provide technical advice, prepare product descriptions, and ensure customer satisfaction. Ideal candidates should have experience in sales support and technical knowledge in electric motors. This role offers competitive compensation and a hybrid work model.

Servizi

Competitive salary packages and performance bonuses

Access to a wide range of services for personal well-being

Structured career paths and development opportunities

Flexible working hours and hybrid options

Free psychological help and wellness coaching

Parental leave benefits

Meal allowance for lunch expenses

Competenze

• Experience in sales support, technical sales, or customer service within the industrial or electrical engineering sector.
• Knowledge of electric motors and related technologies is considered a plus.
• Proficiency in relevant tools and platforms (e.g., SAP, CRM systems).

Mansioni

• Offering technical advice and solutions on inquiries from customers.
• Performing analytic and diagnostic studies for optimal technical solutions.
• Developing and maintaining sales opportunities and resolving customer problems.

Conoscenze

Sales support

Technical sales

Customer service

Excellent communication skills

Problem-solving skills

Fluency in Italian and English

Formazione

Degree in Engineering or a related technical field

Strumenti

SAP

CRM systems

Descrizione del lavoro

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Sales Manager

In this role, you will have the opportunity to support the Sales organization of Motors & Generators and their customers during the proposal process. Each day, you will serve as a key resource in the assigned area. You will also showcase your expertise by preparing descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: Hybrid

This role is contributing to Motion Business area in Italy. Main stakeholders are customers and internal colleagues working in sales roles.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers / channels / Sales Specialists regarding ABB Motors.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders
• Ensuring the achievement of budget goals including volume targets and profitable growth across all assigned product groups and in the respective countries.

Qualifications for the role

• Experience in sales support, technical sales, or customer service within the industrial or electrical engineering sector
• Knowledge of electric motors and related technologies is considered a plus
• Proficiency in relevant tools and platforms (e.g. SAP, CRM systems).
• Excellent communication and problem-solving skills.
• Degree in Engineering or a related technical field is considered a plus
• Fluency in Italian and English

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses
• Corporate welfare: Access to a wide range of services and personal well-being support
• Career development: Structured career paths, individual development plans, opportunities for internal mobility including international roles, technical and managerial training programs, mentoring, and access to global learning platforms
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Employee Support: Free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave: At least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
• Meal allowance: Access to canteen is provided to support daily lunch expenses.

More about us

The IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low voltage motors, including ultra-efficient solutions such as IE5 SynRM (synchronous reluctance motors). Through a global footprint, domain expertise, and rugged designs, the Division provides reliable technology that improves efficiency and productivity even in the most demanding applications.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.