Sales Manager - Milano Rinascente

Dolce & Gabbana; Milano; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand is seeking a Sales Manager for their store in Milan. The role involves being a brand ambassador, driving sales through outstanding service, and collaborating with management to achieve sales targets. Candidates should possess at least 5 years of experience in luxury retail, knowledge of client ceremonies, and fluency in Italian and English. This position offers an opportunity to excel in a dynamic retail environment.

Competenze

• Fluency in Italian and English; other languages are a plus.
• Minimum 5 years of relevant experience in luxury retail.
• Knowledge of Client Ceremony and its business impact.

Mansioni

• Collaborate with management to meet sales budgets.
• Act as a brand ambassador and role model for staff.
• Analyze KPIs to develop strategies for improvement.

Conoscenze

Fluency in Italian

Fluency in English

Client service expertise

Luxury retail experience

Merchandising techniques

Descrizione del lavoro

We are currently looking for aSales Managerto join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and you will make sure to provide an excellent service to every customers.

Key responsibilities

• Collaborate with store management to meet sales budgets and enhance client experiences.
• Coordinate Front of House (FoH) and Back of House (BoH) activities.
• Serve as a role model for sales staff and brand ambassador.
• If a Key Holder, prioritize client service, meet sales targets, and manage operations.
• Drive sales through excellent service and product knowledge.
• Execute tasks set by management efficiently.
• Support staff in achieving targets and enhance performance.
• Analyze KPIs and develop strategies for improvement.
• Assist with CRM activities and monitor sales trends.
• Provide feedback on sales processes and product displays.
• Coach staff on sales skills and brand knowledge.
• Oversee stock and cash operations as needed.

Requirements

• Fluency in Italian and English. Other languages are considered a plus
• Minimum 5years of relevant experience in luxury retail
• Knowledge of Client Ceremony and its implementation to increase the business
• Visual and Merchandising technique
• Stock management methods and techniques
• CRM methods and procedure

Location: Milano, Italia.