Sales Associate - Serravalle Scrivia Outlet H/F

Thegoodgoods; Serravalle Scrivia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand located in Serravalle Scrivia, Italy, is seeking a motivated Sales Associate to provide exceptional customer service and build client relationships. The ideal candidate will have at least 2 years of experience in a luxury retail environment, be familiar with brand service standards, and possess excellent communication and organizational skills. This role is a fantastic opportunity to join a dynamic team and advance your career in luxury retail.

Competenze

• At least 2 years of experience in a similar role within a luxury house.
• Familiarity with luxury brand service standards and a client book.

Mansioni

• Ensure first-class customer service and personal follow-up.
• Maximise profitable sales as a Brand Ambassador.
• Support with visual merchandising and stock management.

Descrizione del lavoro

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder's architectural approach to movement. The Maison's collections span women's and men's ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison's distinctive identity.

We are currently seeking a highly motivated Sales Associate with a strong personality and passion for creating an exclusive experience for our customers.

We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest in our Brand and our Product.

This is an exciting opportunity for those who see themselves as our Brand Ambassadors in-store and are seeking to grow their career in a luxury retail environment.

Your assignment will be the following:

Responsibilities

• Welcome clients to the Balmain Store experience by ensuring first‑class customer service and personal follow‑up;
• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales;
• Support the Sales Team in order to carry out smooth and successful transactions with their clients;
• Assist on‑and‑off the sales floor;
• Support with visual merchandising directives and back‑of‑house duties such as shipping and inventory control;
• Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow‑up with the client;
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in‑store training, updating yourself on all product lines and searching out relevant information on products;
• Support control and management of stock

This position requires at least 2 years of experience on a similar assignment within a strong Luxury House like ours.

Qualifications

• Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients;
• Regular attendance and punctuality;
• Ability to professionally interact with management and coworkers;
• Excellent verbal and written communication skills;
• Strong organizational skills, multi‑tasking and prioritizing capabilities;
• Fluency in English is mandatory.