Sales Associate Beauty & Accessories

DRIES VAN NOTEN; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand located in Milano is seeking a Sales Associate to join their team. The role involves delivering exceptional customer service and driving sales across fragrance, makeup, and accessories. Candidates should have at least 3 years of experience in high-end retail, excellent communication skills, and a passion for creating meaningful client relationships. This position offers a competitive salary and a supportive work environment focused on creativity and collaboration.

Servizi

Competitive salary

Supportive work environment

Competenze

• Minimum 3 years of customer-facing experience in high-end retail, preferably in beauty.
• Excellent customer service skills and a passion for people.
• Fluency in French and English; other languages are advantageous.

Mansioni

• Generate high-quality sales across product categories.
• Build strong client relationships and provide exceptional service.
• Adapt to client needs and communicate brand philosophy effectively.

Conoscenze

Customer service

Sales strategy

Teamwork

Adaptability

Descrizione del lavoro

The Opportunity

As a Sales Associate for Dries Van Noten, you will be at the forefront of delivering exceptional customer service and driving high-quality sales. Your role will involve building strong client relationships, adapting to their needs, and embodying the Dries Van Noten philosophy. Your dedication and professionalism will contribute to the store’s success and enhance the overall customer experience.

Your Tasks & responsibilities

• Focus on generating high quality sales across all product categories: fragrance, makeup and accessories, developing strong client relationships, and delivering outstanding services
• Make sure to adapt to each client, identifying their needs and inspiring them across the Dries Van Noten fragrance, makeup and accessories collections
• Execute sales and operations in an effective and efficient manner to achieve and exceed planned daily, weekly and monthly sales goals
• Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers and peers
• Identify and handle client enquiries and concerns
• Provide a flawless selling ceremony and impeccable customer experience
• Communicate Dries Van Noten brand aesthetic, philosophy and lifestyle to the customer
• Execute constant follow-up and retention activities to nurture and develop the client portfolio

The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.

Profile

• At least 3 years of relevant customer facing experience in high-end retail, preferably in fragrance, makeup or accessories
• You are versatile, organized, motivated, methodical, and professional
• You have an excellent sense of customer service
• A natural passion for people & service
• The ability to adapt to different cultures & a real sense of empathy
• A team player attitude to reach a common goal & go the extra mile
• A strong appreciation for architecture, exhibits, and museums to engage our customers
• You have a good knowledge French and English. Other languages are a major plus.

Offer

Our company values Authenticity, Respect and Creativity are the pillars of our working culture. As part of our team, you can expect a collaborative and supportive work environment where your ideas are important and encouraged. In addition of a competitive salary package plus benefits.