Sales Associate

Richemont; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand in Milan seeks a dedicated sales associate to deliver exceptional client experiences and foster strong client relationships. Candidates should have previous experience in luxury retail, excellent communication skills, and be fluent in both English and Italian. This role focuses on mastering the sales process and adapting to client needs, ensuring targets are met.

Competenze

• Previous experience in luxury Retail.
• Excellent interpersonal and communication skills.
• Strong attention to detail.

Mansioni

• Ensures a unique and exceptional client experience during a sale.
• Masters perfectly the steps of a sale.
• Adapts according to client(s) needs and motivations.

Conoscenze

Client centric

Team-Player approach

Excellent interpersonal and communication skills

Strong attention to detail

Fluent in English

Fluent in Italian

Descrizione del lavoro

HOW WILL YOU MAKE AN IMPACT?

• Ensures a unique and exceptional client experience during a sale
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to client(s) needs and motivations
• Strives to always improve and surprise the client(s)
• Deals with ease during negotiations and objections
• Transmits the passion and values of the Maison
• Acts as the privileged contact for the client(s) in case of After Sales
• Meets individual and boutique targets, both quantitative and qualitative
• Cultivates strong client relationships and develops client loyalty
• Efficiently develops the client portfolio
• Executes targeted CRM actions
• Participates to client events and acts as an Ambassador of the Maison
• Respects all brand and boutique policies and procedures
• Participates to inventories
• Participates to the set up and breakdowns at opening and closing of the boutique
• Participates to the implementation of Visual Merchandising guidelines
• Assists with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience in luxury Retail
• Excellent interpersonal and communication skills
• Strong attention to detail
• Client centric
• Team-Player approach
• Fluent in English and Italian

YOUR JOURNEY WITH US:

• After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
• Interview with the Boutique Director
• Interview with the HR Manager