Rooms Division Manager

The Social Hub (B Corp™); Bologna; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading hospitality innovator is seeking a Rooms Division Manager for their Bologna location. You will oversee all front-of-house operations, ensuring high-quality guest experiences while managing team performance. Ideal candidates will have 3-5 years of management experience in hospitality, exceptional English and Italian communication skills, and a calm demeanor under pressure. Join a supportive environment that values diversity and provides opportunities for growth, along with awesome discounts throughout Europe.

Servizi

Awesome discounts at properties

Opportunities for personal growth

Dynamic work environment

Competenze

• At least 3-5 years of management experience as a Rooms Division Manager.
• Legally allowed to work in Italy.
• Exceptional English and Italian communication skills; all other languages very welcome.

Mansioni

• Coordinate daily operations of the hotel with your teams.
• Run daily operational meetings to ensure smooth operations.
• Manage daily revenue targets and drive commitment within the team.

Conoscenze

Management experience

Problem-solving skills

Team leadership

Communication skills (English, Italian)

Calm under pressure

Descrizione del lavoro

Rooms Division Manager – The Social Hub (B Corp™)

Your Mission

Together with the Hotel Manager and the Operations team, you are responsible for running a smooth TSH operation in our Bologna hotel. You'll oversee all 'Front of house' areas, such as reception, coworking and our unique food & drink outlets. As our Hotel Rooms Division Manager, you're always open and available with a friendly smile – for your team or to meet every need of the TSH community (but also answering the questions of random strangers). You make sure that the team provides the highest level of service, always delivering on what sets TSH apart: our guest experience. You keep a constant eye on a clean, safe and inclusive working environment, as well as meeting all financial goals for sales and expenses.

About TSH

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in the Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

You'll be responsible for these 3 different – but equally important – cornerstones of the hotel:

• Operations: coordinate the daily operations of the hotel with your teams, as well as other internal & external departments (e.g. Housekeeping and Engineering).
• Support the management teams across all departments within the hotel.
• Always strive for quality and know our product offering like no other.
• Point our guests to the best places to shop, eat, drink, club or any other request they might have, so they can experience the best the city has to offer.

• Management & Leadership: offer support and work with the Front of House, Engineering & kitchen teams.
• Run daily operational meetings with your teams to ensure everything is going smoothly.
• Work together with the Connector to build & maintain the TSH community.
• Make sure all shifts are covered by planning and communicating the team's roster in time.
• Be a true, inspirational people leader. Lead by example and know exactly how to move and motivate your team and always have an ‘open-door’ policy for your team members.

• Performance: look for opportunities to generate revenue while providing added value to our guests.
• Assist the hotel manager by keeping costs in line within your departmental budget.
• Manage daily revenue targets and drive commitment within the team to achieve the best possible monthly results.
• Manage running costs, from sales to guest supplies and any other operational related costs.
• Monitor daily performance, including points of sale, room revenues & quality.

Who You Are

• At least 3-5 years of management experience as a Rooms Division Manager.
• All about solutions and connecting the right people.
• True problem-solver, not afraid to make decisions in the moment.
• Courteous, professional and ready with a smile for team members, guests and random strangers alike.
• Deal with stressful situations calmly and bring a sense of ‘I’ve got this’ to every situation.
• Team player who works hard to inspire and guide team members to excellence.
• Exceptional English and Italian communication skills; all other languages very welcome.
• Hard working, responsible and have a “let’s do this!” mentality.
• Build, lead and inspire motivated, happy teams.
• Legally allowed to work in Italy.

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game‑changing innovator, challenging every convention and defining the future.
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change.
• The chance to learn and grow in your role with the potential for future growth.
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Seniority level

Mid‑Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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