Room Attendant / Accommodation Attendant

Hilton Worldwide, Inc.; Porto Rotondo; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global hospitality leader in Porto Rotondo is seeking a Room Attendant to maintain cleanliness in guest rooms, ensuring high customer service standards. Responsibilities include cleaning bedrooms and bathrooms, managing guest requests, and maintaining equipment. Candidates should have a positive attitude, good communication skills, and be committed to excellent service. This is a great opportunity to join a reputable hotel chain known for exceptional guest experiences.

Competenze

• Commitment to delivering high levels of customer service.
• Ability to manage guest requests in a timely and efficient manner.
• Willingness to assist other departments and maintain relationships.

Mansioni

• Clean guest bedrooms and bathrooms to high standards.
• Manage and restock cleaning trolley daily.
• Report missing or damaged items to ensure guest satisfaction.
• Comply with hotel security and health regulations.

Conoscenze

Positive attitude

Good communication skills

Customer service focus

Excellent grooming standards

Ability to work independently or in teams

Flexibility and reliability

Descrizione del lavoro

Job Description

Job Number: HOT0C5GS

Work Locations

Curio by Hilton, Porto Rotondo Via Monte Ladu, 36 Porto Rotondo 07026

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
• Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
• Be environmentally aware
• Dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on their own or in teams
• Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hotel experience
• Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!