Restaurant Manager

Hilton Worldwide, Inc.; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company is seeking an experienced Restaurant Manager to oversee operations at the Cotoliamo restaurant in Milan. The role focuses on delivering outstanding guest experiences, maximizing revenue, and leading a dynamic team. Ideal candidates should have significant Food and Beverage management experience, financial acumen, flexibility, and fluency in English and Italian. This exciting position offers the chance to work in a prestigious hotel environment, emphasizing teamwork and exceptional service.

Competenze

• Management experience in a restaurant setting is essential.
• Candidates must demonstrate ability to achieve financial targets.
• Flexibility and ability to handle various work situations are necessary.

Mansioni

• Manage restaurant operations and deliver an excellent guest experience.
• Recruit, manage, train, and develop the restaurant team.
• Drive sales to maximize budgeted revenue and ensure customer satisfaction.

Conoscenze

Management and/or supervisory Food and Beverage experience

Able to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Fluent in English and Italian

Formazione

Degree in relevant area

Descrizione del lavoro

Job Description - Restaurant Manager (HOT0C487)

Job Number

HOT0C487

Work Locations

Hilton Milan Hotel, Via Luigi Galvani 12, Milan 20124

Responsibilities

As a Restaurant Manager, you are responsible for managing our Cotoliamo restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Fluent in English and Italian

Advantageous Capabilities

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

Working for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!