Resort Life Manager

Jinko ESS Europe; Catania; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading hospitality brand in Sicily is seeking a Life Resort Manager to oversee the entire guest experience, blending hospitality and wellness. The ideal candidate will have proven experience in luxury resorts, remarkable attention to detail, and strong leadership skills to motivate and coordinate teams. This role offers seasonal employment with opportunities for career growth in a vibrant and dynamic work environment.

Servizi

Meals provided

Career growth opportunities

Ongoing training and professional development

Competenze

• Proven managerial experience in luxury resorts, boutique hotels, or wellness properties.
• Strong guest-centric approach, personalization skills, and attention to detail.
• Empathetic leadership and ability to inspire multidisciplinary teams.

Mansioni

• Oversee the full guest experience, integrating hospitality, wellness, activities, and lifestyle services.
• Design tailored experiential programs aligned with brand identity and guest expectations.
• Collaborate with the marketing team to promote events, packages, and lifestyle initiatives.

Conoscenze

Managerial experience in luxury resorts

Guest-centric approach

Personalization skills

Cross-functional expertise

Empathetic leadership

Command of English

Descrizione del lavoro

Overview

Direct message the job poster from Mangia's

Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts belong to the Autograph Collection by Marriott, while one is part of the Curio Collection by Hilton.

Position

Life Resort Manager:

The Resort Life Manager leads the overall guest experience, blending hospitality, wellness, and lifestyle in line with brand standards. They coordinate cross-functional teams to deliver memorable, tailored stays.

Key Responsibilities

• Oversee the full guest experience, integrating hospitality, wellness, activities, and lifestyle services
• Coordinate departments (front office, spa, F&B, outdoor activities, guest relations) to ensure consistency and excellence
• Design tailored experiential programs aligned with brand identity and guest expectations
• Monitor guest satisfaction and implement improvements based on feedback and KPIs
• Collaborate with the marketing team to promote events, packages, and lifestyle initiatives
• Train and motivate staff to deliver empathetic, proactive, and memorable service

Requirements

• Proven managerial experience in luxury resorts, boutique hotels, or wellness properties
• Strong guest-centric approach, personalization skills, and attention to detail
• Cross-functional expertise in hospitality, wellness, events, and communication
• Empathetic leadership and ability to inspire multidisciplinary teams
• Excellent command of English and preferably a second language

What we offer

• Type of contract seasonal
• Meals provided
• Career growth opportunities within the company
• Dynamic and collaborative work environment
• Ongoing training and access to professional development courses

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Hospitality