Remote Clinical Client Success Manager

Medium; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A healthcare service provider is seeking a Client Success Manager for a remote role, focusing on enhancing client relationships within the clinical trial space. Responsibilities include managing accounts, improving service levels, and ensuring timely delivery of commitments. The ideal candidate has 3–7 years of relevant experience and strong communication skills, with a bachelor's degree preferred. This position offers competitive compensation and opportunities for professional development.

Servizi

Professional development opportunities

Flexible working hours

Competitive compensation package

Collaborative work environment

Competenze

• 3–7 years of experience in Clinical Project Management, Clinical Research, or healthcare program management.
• Experience leading communication with external stakeholders.
• Familiarity with oncology trial processes and privacy regulations like HIPAA/GDPR is a plus.

Mansioni

• Manage a portfolio of sponsor and client accounts.
• Drive responsiveness and service levels for sponsor requests.
• Develop presentations, progress decks, and documentation to support sponsors.

Conoscenze

Client relationship management

Communication skills

Organizational skills

Attention to detail

Fluent English

Formazione

Bachelor's degree in a relevant field

Strumenti

CRM software

Reporting software

Descrizione del lavoro

A healthcare service provider is seeking a Client Success Manager for a remote role, focusing on enhancing client relationships within the clinical trial space. Responsibilities include managing accounts, improving service levels, and ensuring timely delivery of commitments. The ideal candidate has 3–7 years of relevant experience and strong communication skills, with a bachelor's degree preferred. This position offers competitive compensation and opportunities for professional development.