Remote Bilingual Customer Support Consultant (German/English)

SupportYourApp; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading support services company is seeking a remote Customer Support Consultant. This role requires fluent proficiency in German and English and entails providing outstanding customer support through calls and emails. The consultant will manage partner requests, handle account services, and collaborate with internal teams. The ideal candidate will have experience in customer support, strong analytical skills, and attention to detail. The position offers a fixed schedule and opportunities for growth within a multicultural environment.

Servizi

Opportunity to work fully remote

Paid intensive training

Work-life balance

Good bonuses for referring friends

Competenze

• Excellent spoken and written English and German skills at a C1 level.
• Experience managing customer support interactions.
• Strong analytical and research abilities.

Mansioni

• Provide exceptional customer support via emails and calls.
• Manage partner requests based on assigned tasks.
• Maintain clear documentation of cases.

Conoscenze

Excellent English skills (C1)

Excellent German skills (C1)

Experience in customer support

Analytical skills

Attention to detail

Descrizione del lavoro

A leading support services company is seeking a remote Customer Support Consultant. This role requires fluent proficiency in German and English and entails providing outstanding customer support through calls and emails. The consultant will manage partner requests, handle account services, and collaborate with internal teams. The ideal candidate will have experience in customer support, strong analytical skills, and attention to detail. The position offers a fixed schedule and opportunities for growth within a multicultural environment.