Premium Italian Customer Experience Specialist

EU Best Jobs; Modena; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Representative in Modena, Italy. The role involves delivering exceptional service and supporting customers through premium experiences. Ideal candidates will have strong Italian and English skills, and experience in high-end customer service. The company offers competitive monthly salaries, relocation support to Greece, and extensive training opportunities.

Servizi

Competitive monthly salary

Health care benefits

Free online Greek language courses

Professional growth & development opportunities

State-of-the-art premises

Competenze

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting.
• Analyze customer feedback.
• Manage customers with a premium experience.
• Meet performance targets and quality standards.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Formazione

Bachelor’s degree preferred

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Representative in Modena, Italy. The role involves delivering exceptional service and supporting customers through premium experiences. Ideal candidates will have strong Italian and English skills, and experience in high-end customer service. The company offers competitive monthly salaries, relocation support to Greece, and extensive training opportunities.