Pool Attendant - Assistente bagnanti | Villa San Michele, a Belmond Hotel

Belmond; Fiesole; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A prestigious luxury hotel in Fiesole seeks a Pool Attendant to ensure guest security and deliver extraordinary luxury experiences. Responsibilities include courteous guest assistance, maintaining cleanliness at the pool, and anticipating guest needs. Ideal candidates possess strong communication skills and emotional intelligence. A seasonal contract with benefits such as performance bonuses and extensive training is offered.

Servizi

Company welfare program

Performance bonus

Life insurance

Extensive training programs

F&B discounts and complimentary stays

Competenze

• Must communicate clearly and appropriately with guests.
• Ability to control emotions and maintain interpersonal relationships.
• Willing to work collaboratively with colleagues.

Mansioni

• Assist guests courteously as per standards.
• Maintain a clean and organized workstation.
• Ensure pool furniture is arranged and cleaned properly.
• Work closely with other departments.
• Anticipate the needs of guests.

Conoscenze

Effective communication

Emotional intelligence

Collaboration

Drive results

Descrizione del lavoro

Pool Attendant

Villa San Michele, a Belmond hotel nestled in the Fiesole hills overlooking Florence, is seeking a Pool Attendant to join its team. In this role, you will be a key player in ensuring the security of our guests and delivering extraordinary luxury experiences that reflect the unparalleled charm and sophistication of our property.

Responsibilities

• Assist and ensure guests are treated courteously and efficiently according to Belmond standards.
• Maintain a clean workstation at all times.
• Ensure all pool furniture is neatly arranged and cleaned.
• Work closely with colleagues in other departments to provide assistance.
• Anticipate guests' needs.

Requirements

• Effective communication – communicates clearly and appropriately in verbal and non‑verbal ways that positively impact the role, business and Belmond.
• Emotional intelligence – controls and expresses emotions while handling interpersonal relationships.
• Collaboration – works successfully with others, respects and shares information and skills, and is willing to continuously develop oneself.
• Drive results – delivers exceptional and consistent high levels of service, anticipates and exceeds expectations, demonstrates a sense of urgency and takes ownership of tasks and responsibilities.

Benefits

• Seasonal contract (CCNL for Tourism – Federalberghi).
• Company welfare program.
• Performance bonus upon achieving the hotel's predetermined quality objectives.
• Life insurance.
• Extensive training program, both in‑person and via online platform and app.
• Participation in Belmond programs dedicated to staff, such as Belmond Discovering, offering F&B discounts and complimentary stays at other group properties upon reaching a minimum tenure.

About Villa San Michele

Villa San Michele is a magnificent Renaissance masterpiece overlooking Florence. With unparalleled views, terraced gardens, and a facade designed by the School of Michelangelo, it is a work of art both inside and out. An ideal retreat after a day exploring the Renaissance capital and its Tuscan surroundings, the Villa is also the perfect setting for unforgettable events, offering sumptuous rooms and refined culinary experiences at La Loggia.

Villa San Michele is proudly part of the LVMH group and the Belmond collection, a global network of iconic hotels, trains, and river cruises dedicated to offering exceptional experiences worldwide. Join us and become part of a large international family where people are at the heart of the Belmond experience.