Open Jobs Specialist Lucca

Sephora; Lucca; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading beauty retailer in Italy is seeking an experienced individual to manage store operations and support a dynamic team. The successful candidate will have 3-4 years in retail management, strong team leadership abilities, and a passion for customer service. Benefits include competitive rewards and a culture of empowerment. Join a team that values diversity and inclusivity while making a positive impact in the beauty community.

Servizi

Competitive tailored welfare offers

Free beauty product gifts

Exclusive discounts on Sephora and LVMH products

Annual Convention and team building activities

Competenze

• 3-4 years of experience in similar roles such as Assistant Store Manager or Team Leader.
• Knowledge of key commerce KPIs and budget management skills.
• Ability to manage a team and foster a collaborative spirit.

Mansioni

• Manage the store floor and support the development of the commercial strategy.
• Monitor team KPIs and motivate the team to achieve results.
• Train new hires and guide them in their development.

Conoscenze

Sales Experience

Customer Service

Communication skills

Team Management

Strumenti

Microsoft Word

Microsoft Outlook Calendar

Descrizione del lavoro

At Sephora beauty is about feeling seen, valued and empowered individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries—including 2,000 in Italy and 15,000 in Europe and the Middle East—Sephora connects customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands and our own label Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare…and much more.

Responsibilities

• Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities by actively contributing to the development of the stores' commercial and HR strategy.
• Monitor and analyze team KPIs, motivating the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Train new hires and guide them through their growth and development path in collaboration with Managers.
• Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively highlighting wins, celebrating, and crediting the team and individuals for successes.

Qualifications

• Minimum of 3–4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic multinational retail environments.
• Knowledge of key commerce KPIs and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• Dynamism, flexibility, and resilience.

How to be successful in the role and at Sephora

By staying results-oriented and proactive in this fast‑paced and dynamic environment you’ll contribute to the success of Sephora.

Benefits

• Community: authenticity is embraced and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Working environment: enjoy our extraordinary planning of activities such as Annual Convention, team buildings, etc.
• Meaningful rewards: competitive tailored welfare offers, free beauty product gifts and exclusive discounts on Sephora and LVMH products.
• Work that brings fulfillment: from delighting clients every day to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environmental impact activities organized by our Sephora Stands committee.

Join us and belong to something beautiful.

At Sephora we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Key Skills

• Sales Experience
• Crane
• Customer Service
• Communication skills
• Heavy Equipment Operation
• Microsoft Word
• Case Management
• OSHA
• Team Management
• Catheterization
• Microsoft Outlook Calendar
• EHS

Employment Type: Full-Time

Experience: IC

Experience: years

Vacancy: 1