Nightlife Operations Supervisor

Oneida Nation Enterprises; Veneto; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A hospitality management company in Veneto, Italy, seeks a Bar Supervisor responsible for overseeing floor operations, managing events, and ensuring employee training in club operations. The ideal candidate will have supervisory experience and guest service skills. Candidates must be able to work flexibly and possess a high school diploma or GED. Competitive salary offered.

Competenze

• High School diploma or GED required; college degree preferred.
• Supervisory experience preferred.
• Outstanding guest service skills needed.

Mansioni

• Oversee all floor and bar operations.
• Manage private events outside of normal hours.
• Ensure employees are trained in Club Operations.

Conoscenze

Guest service skills

Organizational skills

Communication skills

Mathematical ability

Formazione

High School diploma or GED

Secondary education preferred

Strumenti

Microsoft Office

Descrizione del lavoro

• Effectively oversees all floor and bar operations, ensuring appropriate coverage.
• Responsible for implementation and efficient execution of the “Patron Safety Policy”.
• Manages private events outside of normal dance club business hours.
• Takes responsibility for ensuring employees are trained/developed in Club Operations and monitors business flow to develop efficient training, break and shift schedules.
• Regularly monitors the inventory of all Club supplies and orders supplies when needed. Always completes and signs for all stock requisitions and continually monitors inventory costs against budget.
• Consistently demonstrates the initiative to assist all dance club staff when required by business needs.
• Ensures staff receives sales slip reports in a timely manner and trains all dance club staff in the process of declaring tips.
• Assists with all guest complaints.
• Coordinates with the Security Supervisor throughout the shift.
• Directs VIP Host on internal and external customer development.

Position Minimum Qualifications

• High School diploma or GED required. College degree or some level of secondary education preferred.
• Supervisory experience preferred.
• Must possess computer skills with knowledge of Microsoft Office.
• Must possess outstanding guest service skills. Must be able to speak and understand English; continuous communication with a degree of professionalism and accuracy.
• Ability to organize/prioritize and complete multiple tasks simultaneously.
• Ability to make decisions in a fast-paced environment and accommodate a flexible work schedule.
• Must possess reading ability; schedules, menus, policies, etc.
• Must possess mathematical ability; budgets, payroll, etc.
• Must possess written communication skills; standard forms, employee documentation and data entry.
• Previous experience working in a guest service area preferred.

About the company

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